So I get in the mail a letter telling me "congratulations on joining our support group. welcome to the directv protection plan" What in the world is going on? I didn't authorize this. So I log into my online account and sure enough on my newest statement it says protection plan to start in 30 days. I emailed D* to tell them I did not authorize this and to remove it immediately. I got a response back very quickly apologizing for this and that it has been removed. Seriously, what is going at D*'s billing department???