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protection plan

Discussion in 'DIRECTV General Discussion' started by robl45, Apr 11, 2012.

  1. wingrider01

    wingrider01 Hall Of Fame

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    they cover up to the dmark outside your house, they come in and you start getting charged for a service call and their normal per hour billable charge, this is true for any att supplied service - pots, special services, etc.

    the only thing you lease for directtv are the recievers - if you lnb goes out, the dish needs alignment, the cables get damaged are your problem, if directv comes out you get a service call charged plus parts

    If you have owned recievers you can get directv to replace them, but unless you have a plan they are replaced with leased equipment. In my case every one of my recievers are owned.

    hae eqrthquake, flood and other coverage on my property, like the protiection plan I have it but hope to never have to used it.
     
  2. robl45

    robl45 Legend

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    uverse has been to my house multiple times, no charge. their box died, they came and replaced it twice already, no charge. sorry, you obviously don't have uverse.

     
  3. Xsabresx

    Xsabresx Icon

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    I find it ironic that you keep bringing up "economics class" but then tell us that if they try to charge you for anything they will end up with a termination fee? So you would pay up to $100-200 to term the deal but not $20 to replace a receiver?

    Glad I never took an economics class.
     
  4. APB101

    APB101 Icon

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    This is a good discussion!

    Quoting a post from lesz:

    I have been with DirecTV since 1998. I have never had the protection plan. And that's because I figured it out: $72 a year. I had one receiver replaced in 2009, because the HD DVR died out (it was just spinning and spinning and, after the tech came out to check it out, gave me a different one).

    I have two people whom I referred to DirecTV. One has subscribed since 2005; the other since 2006. Both have never had a receiver replaced unless, of course, they were upgrading to HD. (Both, at the time they signed, purchased their receivers. It was March 2006 the leased program took effect.)

    To pay $72 a year for the protection plan ... I would be praying at least one of my receivers officially died. And then some!
     
  5. wahooq

    wahooq DBSTalk Club DBSTalk Club

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    Tulsa, OK
    Forgot about friends and family...I stand corrected sir...though its not very common
     
  6. AlanSaysYo

    AlanSaysYo Legend

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    This thread has inspired me to cancel my protection plan. All of my receivers are leased, and I've had the protection plan for the past 31 months. During that time, I've had zero service calls, and paid (including tax) $198.71. I only signed up for the protection plan after my last HRxx bit the dust. Moment of weakness I guess, since I had just lost a bunch of recordings.

    To those whose replacements I have partially subsidized: you're welcome.

    As soon as I cancel, I'm sure my dish will fall off the roof.
     
  7. Davenlr

    Davenlr Geek til I die

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    Still wouldnt cost $200 to replace it :)
     
  8. TBlazer07

    TBlazer07 Grumpy Grampy

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    It's not just for receivers. It's for the dish, dish mounting, the lnb, dish alignments, remote controls, multi-switches, SWiMs, splitters and cables. Many people are able to take care of this on their own but SOME of us are either too fat, too old or have disabilities that prevent climbing up on a roof when it's 15 degrees out (or all of the above) or have so much money we just don't know what to do with it all. If all it covered were receivers I would agree with you. Without PP you are on your own with everything other than receivers. For the lousy $6/month it's worth it to me (plus I own all my receivers).

    Some people like to piss away $50 a week on cigarettes and/or $50 a week on beer I prefer to piss away $6/month on the protection plan since I don't smoke or drink. ;)
     
  9. spartanstew

    spartanstew Dry as a bone

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    Wylie, Texas
    Not sure why you keep mentioning this. It's a different company. Different companies do things differently. Pick a company that you feel comfortable with. Phone companies do the same thing. You have to buy a protection plan for the wiring inside your walls. Many companies do similar things. Why? As has been mentioned, because it creates a profit. Just like any insurance policy. Insurance companies are profitable. Some people don't mind paying it for peace of mind, some do. Those that do, don't pay it. Or they find a provider that satisfies their sense of business. It is what it is, pay it or don't.
     
  10. joshjr

    joshjr Hall Of Fame

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    NE Oklahoma
    Well basically I now own 2 HR24's that cost me just the $5.99 monthly fee. They were brand new and did not extend a commitment for me either. Tell me another way you can get 2 brand new never used owned HR24's for even $72? For me I paid probably $125 for the HR20's that the new HR24's replaced and now I could turn around and sell them for probably double that. To me I like that. If I were to lose all my locals tomorrow from DirecTV I could sell my equipment and move on to someone else if I wanted to.
     
  11. Xsabresx

    Xsabresx Icon

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    Pretty much why I have it. Besides, while I can fix anything that goes wrong; chances are I cant get to it as fast as Directv can and I dont keep extra LNB, cabling, etc in my garage.
     
  12. LibertariaNate

    LibertariaNate New Member

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    On the topic of the protection plan...

    Last March I had an owned receiver die on me. It was an older SD receiver, don't recall the model. I had (and still do) the protection plan. I figured at the time I might as well upgrade it to an HD-DVR (HR21-700). I was out of contract at the time. I called in recently about my other HD-DVR (HR22-100) having issues and found I was currently under contract with one year remaining. I thought having the protection plan wouldn't extend my contract when replacing dead equipment. Guess I was wrong...

    Anything I can do about this?
     
  13. Ed Campbell

    Ed Campbell Hall Of Fame

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    You don't have lightning in your neck of the prairie?
     
  14. BattleScott

    BattleScott Hall Of Fame

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    Yes, we do. Does the Protection Plan provide a lightning barrier? That would be awesome...
     
  15. BattleScott

    BattleScott Hall Of Fame

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    It was the upgrade from SD to the HD-DVR that triggered the new commitment. The PP will only cover a "like for like" swap, and has nothing to do with commitments.
     
  16. Davenlr

    Davenlr Geek til I die

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    Everyone has lightning. The replacement cost of the LNB is less than a year of the PP, and would be covered by your homeowners insurance anyway.
     
  17. LibertariaNate

    LibertariaNate New Member

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    Apr 15, 2012
    Good to know... Thanks!
     
  18. raott

    raott Hall Of Fame

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    Replacing equipment (not an upgrade), is not suppose to trigger a commitment whether you have the protection plan or not.
     
  19. n3vino

    n3vino Godfather

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    Leon...
    Homeowner's insurance usually has a deductible. Depending on the insurance, some have a 1% deductible, some $500.00 and others might have $250.00

    I have the pp because if any of my units go out, I want a tech to come out and replace it. That gives me a chance to say don't come in if you don't have what I have, on your truck.

    I think subcontractors might have a warehouse with lots of equipment, seeing as how they do a lot of installations. I'm under the impression that all new installations are Hr24's and H25's. I know mine was. It might work or it might not. If I see that it doesn't, I'll re-evalute the plan at that time.

    But when you get one by mail, they send what they want, and you still have to pay $20.00 shipping. I know I've had boxes go out, when I was with TW.
     
  20. TBlazer07

    TBlazer07 Grumpy Grampy

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    Only the depreciated value (if it even reaches your deductible which usually is upwards of $1-2,000 these days). I believe only contents & structure is included if you have replacement value coverage.
     

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