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Purchased an owned 222k from a friend. Doesn't work. Need the smartcard # out of it to get it repla

Discussion in 'ViP211(411)/211K/222 Support Forum' started by kfx4001442, Apr 21, 2013.

  1. kfx4001442

    kfx4001442 New Member

    2
    0
    Apr 21, 2013
    AL
    I bought a Vip222k from a friend. He owned it, not leased it. The problem I'm having is that it will not boot up. It just stays on the "Starting Up..." screen. I called Dish to have it added and get it replaced, but they said they cant add it or replace without the smart card #. It is internal of course. What can I do?
     
  2. P Smith

    P Smith Mr. FixAnything

    21,323
    127
    Jul 25, 2002
    Mediterranea...
    ask CSR to send new card for you
     
  3. Stewart Vernon

    Stewart Vernon Leapin' Lizard Staff Member Super Moderator DBSTalk Club

    21,446
    358
    Jan 7, 2005
    Kittrell, NC
    I can't remember, so I could be wrong... but if it is still an internal smart card... aren't those numbers on the original packaging? They might even be on the rear panel of the receiver.
     
  4. P Smith

    P Smith Mr. FixAnything

    21,323
    127
    Jul 25, 2002
    Mediterranea...
    it's already obsolete, need new external card anyway
     
  5. Stewart Vernon

    Stewart Vernon Leapin' Lizard Staff Member Super Moderator DBSTalk Club

    21,446
    358
    Jan 7, 2005
    Kittrell, NC
    Yeah... but if it is on the back of the receiver that might help him convince the CSR to help him.
     
  6. kfx4001442

    kfx4001442 New Member

    2
    0
    Apr 21, 2013
    AL
    Only number on the back is the R#. No smart card number and original packaging is long gone. Will they send me a new smart card?
     
  7. RBA

    RBA Active Member

    929
    45
    Apr 14, 2013
    TEXAS
    Give them the R# and they should be able to access the S# in their records for that receiver. They may not give it to you but they should be able to access it in their records of your friend.
     
  8. P Smith

    P Smith Mr. FixAnything

    21,323
    127
    Jul 25, 2002
    Mediterranea...
    you could try keep pressing SysInfo button during boot time
     
  9. CheriT @ DISH Network

    CheriT @ DISH Network DISH Representative DISH Representative

    60
    2
    Dec 28, 2010
    Hi, I would be happy to look into this for you! Can you please send me a PM with the receiver number? Thank you.
     

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