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Question about cancelling STARZ

Discussion in 'DIRECTV Programming' started by alhurricane, Aug 21, 2008.

  1. alhurricane

    alhurricane AllStar

    70
    0
    Sep 21, 2007
    My wife and I decided that we can no longer justify paying $13 a month for STARZ given the amount of time we have to watch it.

    I went online to cancel it out, but it notified me that I would have to change my package in order to cancel. I have the grandfathered Total Choice Plus package. I certainly don't want to change packages and end up paying an addition $2-3 a month.

    Is there any remedy to this?
     
  2. Brian Hanasky

    Brian Hanasky Godfather

    394
    4
    Feb 22, 2008
    Call in to cancel when you have a grandfathered package. When you get to the promp that asks why you are calling say Operator. The automated voice will pause and then start talking again. Say operator one more time and you will be transferred to a CSR.
     
  3. dcowboy7

    dcowboy7 Hall Of Fame

    4,747
    26
    May 22, 2008
    Pequannock, NJ
  4. Browneyez0612

    Browneyez0612 New Member

    2
    0
    Aug 22, 2008
    Yes, just call in and ask to have Starz removed. As long as you are not canceling Starz within the first 30 days you will be fine, if it is before the 30 days, there is a 10 dollar premium service disconnect fee.
     
  5. Steady Teddy

    Steady Teddy Godfather

    343
    1
    Jan 23, 2007
    I also have the grandfathered Total Choice package and tried to switch from Starz to Showtime online. The same thing happened to me. I just called D* and they switched my movie package without any hassle.

    I was also told if I ever do decide to switch to one of the new packages that I will likely lose the Fox East (New York channel 88) and CBS East (80) HD channels that were also grandfathered in. I'd like to keep these channels.
     

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