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Question about DTV Premium Protection Plan

Discussion in 'DIRECTV Tips and Resources' started by djcardinal, Oct 2, 2013.

  1. djcardinal

    djcardinal New Member

    4
    0
    Oct 2, 2013
    Louisville, KY
    Was told this covers accidental items as well. I see the ADH for laptops, tablets, etc, but not TV's. Lets say moving a TV the screen cracks. If I am reading the T&C correctly, its not covered . . . Correct??

    Thanks

    DJ
     
  2. MysteryMan

    MysteryMan DIRECTV A-Team DBSTalk Club

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    May 17, 2010
    USA
    It states in the Service Coverage under "What Is Not Covered" (Damage caused by accidental or intentional physical damage.).
     
  3. dpeters11

    dpeters11 Hall Of Fame

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    May 30, 2007
    Cincinnati
    I'm hoping the crack is a hypothetical...
     
  4. west99999

    west99999 Icon

    1,348
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    May 11, 2007
    I have saw a case where a cracked screen was covered by the Protection Plan with ADH. The screen was cracked by a kid that thew a ball and hit it. They disclosed this information to N.E.W (Protection Plan) and they covered it.
     
  5. djcardinal

    djcardinal New Member

    4
    0
    Oct 2, 2013
    Louisville, KY
    Its Hypothetical, just curious, as the tech said they covered accidents, which I found hard to believe. He siad the 19.95 covered that, and did not specify the ADH coverage.

    He was probably miss informed.

    I don't think its worth it if it doesn't cover accidental stuff. Most things work . . . usually.

    DJ
     
  6. peds48

    peds48 DIRECTV A-Team DBSTalk Club

    18,440
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    Jan 10, 2008
    NY
    Until they brake.....

    "usually" thinks are working before they break.... !rolling
     

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