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Qwest hijacked the billing on my Direct TV account

Discussion in 'DIRECTV General Discussion' started by bjoh, Oct 30, 2007.

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  1. looney2ns

    looney2ns Legend

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    Sep 20, 2007
    File a complaint with your state attorney general asap.
     
  2. djwww98

    djwww98 Godfather

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    Jan 11, 2006
    :lol: I bet nobody younger than me gets that. (45)
     
  3. jtn

    jtn Banned User

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    Oct 18, 2007
    You certainly can do a charge back for unauthorized transactions/fraud. Even if Qwest disputes it, your bank has insurance to cover you even if they cannot recoup from Qwest's unauthorized billing. You should get all your money back credited to your account.
     
  4. bjoh

    bjoh Cool Member

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    Jun 16, 2006
    I am reopening this to report I have not yet found any acceptable resolution in this issue--

    No one I have talked to within the process has ever called back as they promised they would except for a fellow DBS member. She reports she read about my issue and send me a PM. I believe she is trying to resolve this but says it could be several days?? Thank you Anna for your kind concern....

    Bottom line beware that a key mis-stroke within a process of simply requesting a quote for bundling from Qwest can apparently result in your direct tv account becoming Qwest property without your authorization.. From there I have spent hours just trying to get my account returned to its former auto bill status. Direct TV has thus far been powerless to do this.
     
  5. hilmar2k

    hilmar2k Hall Of Fame

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    Mar 18, 2007
    I had to Google it, and I'm 34. :)
     
  6. Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

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    Jul 12, 2006
    Los Angeles
    Hmmm .. sorry for your misfortune. Hopefully this will get resolved quickly.
     
  7. rdiedrich

    rdiedrich Legend

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    Sep 10, 2007
    I guess it would be a catch 22 thing...

    (32) :D

    Randy
     
  8. bwaldron

    bwaldron Impossible Dreamer

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    Oct 24, 2005
    I got it, but I'm older than you.

    I was thinking Kafka, but Heller works :)
     
  9. K4SMX

    K4SMX Hall Of Fame

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    May 19, 2007
    Yes, "Metamorphosis." At least the OP has not been turned into a horrible vermin!
    (Halloween not withstanding...)
     
  10. SAFOOL

    SAFOOL Mentor

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    Aug 24, 2007
    I would file a complaint with the fcc or ftc whichever one handles these types of issue. This reminds me of the whole slamming thing with phone companies changing your long distance provider. I'd also call the BBB and state AG.
     
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