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R15-500 goes to sleep

Discussion in 'DIRECTV General Discussion' started by armophob, Sep 28, 2012.

  1. armophob

    armophob Difficulty Concen........ DBSTalk Club

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    I have a friend with an R15-500 that keeps going to sleep.
    Can someone give me a step by step to help him turn off the power saving feature.
    Thanks
     
  2. armophob

    armophob Difficulty Concen........ DBSTalk Club

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    Or does the R15-500 not have the power saving feature like my HR's?
     
  3. jdspencer

    jdspencer Hall Of Fame

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    I'd check through the menus to see what settings it has.
     
  4. armophob

    armophob Difficulty Concen........ DBSTalk Club

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    I am doing this over email with the guy. I don't have one.
     
  5. jdspencer

    jdspencer Hall Of Fame

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    Good Luck.

    I think the receiver manual can be found on the DirecTV website.
    See if that helps.
     
  6. jimmie57

    jimmie57 Hall Of Fame

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  7. armophob

    armophob Difficulty Concen........ DBSTalk Club

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    Thanks,
    I did the same thing. I don't think they update the manuals quickly enough when they add these things. It may very well not have it. But it is acting like it does.
     
  8. armophob

    armophob Difficulty Concen........ DBSTalk Club

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    Just a bump post

    My friend is still looking for an answer on how to turn off the power saving feature on a R15-500
     
  9. jimmie57

    jimmie57 Hall Of Fame

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    I recently read a post for an HD receiver and they were saying it was going to sleep.
    The fact was it was not.
    What it was doing was that the Screen Saver was coming on when they were watching live TV and had not pressed a remote control button in a couple of hours.
    Can you find out if the screen saver is coming to the screen ?
     
  10. armophob

    armophob Difficulty Concen........ DBSTalk Club

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    I am asking now, but I believe it is the power saving blank screen where the box goes to sleep, not a screensaver.
     
  11. armophob

    armophob Difficulty Concen........ DBSTalk Club

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    Addendum: no, it is definitely the screen saver from lack of button pressing.
    Can that be disabled on a R15-500?
     
  12. jimmie57

    jimmie57 Hall Of Fame

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    Tell them that when it is not set to record to restart the receiver.
    I do not have one so I do not know the exact steps to tell you for the software restart.

    There is a red button next to the smart card that they can push and it will reset it.
    Tell them to do that and see if that fixes it.
     
  13. armophob

    armophob Difficulty Concen........ DBSTalk Club

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    Yea, we have been through all that.
    I am hoping for someone that has one of these to do a search through their set-up menu's for a power saving yes/no option.
    But I am going through some old threads now where this has been a bug since as late as Nov'11.
     

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