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R16-300 will NOT download satellite info

Discussion in 'DIRECTV SD DVR/Receiver Discussion' started by TruckePaul, Feb 20, 2014.

  1. TruckePaul

    TruckePaul New Member

    Feb 20, 2014
    Even after several attempts at rebooting the r16-300 will not download satellite info. It says it found the satellites no problem. I have tried rebooting this with a button, and by unplugging it. All other receivers work fine. Does anyone have any idea what might be going on or how to fix this?
  2. jimmie57

    jimmie57 Hall Of Fame

    Jun 26, 2010
    Texas City, TX
    What are the model numbers of the other receivers ?

    Take a reading on the satellite signal strengths of all satellites that it get on one of the good receivers and then do the same for the bad receiver.

    If the other receivers, one, happens to be the same as this one you could swap them and see if the problem stays in the room or goes with the receiver.
  3. TruckePaul

    TruckePaul New Member

    Feb 20, 2014
    Tried swapping. All other receivers work fine. Seems to be a software problem. I can get into the menu and satellite signal and strength are fine. Darn thing just won't load up the sat info. Stays at 0%
  4. litzdog911

    litzdog911 DIRECTV A-Team DBSTalk Club

    Jun 23, 2004
    Mill Creek, WA
    What are the model numbers of your other Receivers/DVRs?
    Can you post your satellite signal readings?

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