Here's the dilema. I have an HR24 and 3 R22's. Everything is connected through my home network, not through DECA. When I upgraded to HD service in February of this year D* enabled Connected Home service on my account for my home network, unsuppoted of course through email as instructed. Everything worked great. Then a few days later I added the HD pack to my account through D*'s website and it disconnected my Connected Home service. I was able to get D* to re-enable the service and everything worked great again. Then a couple weeks ago my HR24 died and they sent me a replacement under warranty. Got it all set up and found that the Connected Home service was deativated again. Contacted D* through email again to get it up and running again and this time their response was I did not meet the equipment requirements for this service and that it was unfortunate that it was not caught earlier. Their stand is the R22's do not meet the equipment requirement and I need another HD receiver/DVR on my account. I know that technically they are considered standard def. receivers but with an HR24 and HD service on my account they are now functioning as HD receivers. Any thoughts or suggestions on this very grey area?