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Random Channel drop w/Good Signal?

Discussion in 'DIRECTV General Discussion' started by jholmes20, Oct 22, 2010.

  1. jholmes20

    jholmes20 New Member

    2
    0
    Aug 11, 2010
    Have a system that customer has complained about dropping a couple channels kind of at random (she believes). I believe it is most likely a case of bad communication between the station and DirecTv as my signal strength is 99 & 95 on the 2 transponders of the offending channels. I am just trying to make sure that I'm not missing anything as the customer is quite demanding.

    System config:
    SWM16 multiswitch and 2 1x8 SWM Splitters.

    (6)HR22-XXX(not sure right now) -> (3) on one splitter & (3) on the other


    Sig Strength is as follows:
    101
    1-8 95 96 95 0 95 98 95 98
    9-16 95 96 95 79 95 99 95 98
    17-24 89 100 92 72 95 99 95 97
    25-32 88 100 89 87 94 98 94 99

    110
    1-8 x x x x x x x 87
    9-16 x 95 x 92 x x x x
    17-24 NA->
    25-32 NA->

    119
    1-8 x x x x x x x x
    9-16 x x x x x x x x
    17-24 x x x x x 95 0 89
    25-32 99 95 95 93 96 95 0 96

    99(c)
    1-8 92 87 87 83 91 86 87 83
    9-16 91 88 88 84 94 89 x x
    17-24 x x x x x x x x
    25-32 x x x x x x x x


    99(s)
    1-8 33 22 43 23 33 67 x x
    9-16 x x x x x x 85 97
    17-24 96 95 87 98 0 0 78 78
    25-32 x x x x x x x x


    103(s)
    1-8 0 80 0 38 0 0 x x
    9-16 x x x x x x 93 75
    17-24 88 85 76 81 0 0 95 90
    25-32 x x x x x x x x


    103(ca)
    1-8 x x x x x x x x
    9-16 95 85 94 88 91 84 89 86
    17-24 89 85 92 85 91 86 93 88
    25-32 x x x x x x x x


    103(cb)
    1-8 91 86 88 85 88 86 87 86
    9-16 89 86 89 87 89 88 x x
    17-24 x x x x x x x x
    25-32 x x x x x x x x


    Thanks for any help you can give.
     

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