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Rant: Rain Fade and the HR20 locks up

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by oldfantom, Oct 15, 2007.

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  1. condensr

    condensr Mentor

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    Oct 13, 2007
    Interesting to hear of others that have had lockups due to signal loss.

    I haven't gotten any with my HR20-100 yet, but I've only had it a week. I have, though, had lockups with signal loss on my DirecTivo (HDVR2) over the past month or 2. Never had for years before that, though. If I recall, there may have been a software update that precipitated the start of the lockups.
     
  2. jtn

    jtn Banned User

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    Oct 18, 2007
    and lost some tp channels, but my units didn't stop working, once the thunder & lightning passed with heavy downpour it resumed all recordings. Just briefly got pixelation, and black screen for about 5-10 minutes. I have an AT-9 dish, it appears that is better with inclement weather than the Slimline as I have been reading on posts. I was one of the first installs for my area for HD with that dish, and HR20-700. I still had to tweak the dish myself, since the technicians batteries were not charged on his meter to align properly. That could be an issue to consider since the technicians are not tweaking with free installs as reported in these forums.

    To stop it from locking up if your present during the storm, change to an OTA channel or spotbeam satellite channel (i.e. local network) to prevent the unit from locking up.
     
  3. davemayo

    davemayo Hall Of Fame

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    Nov 17, 2005
    I had similar lockups with my old D*Tivo (HDVR2) after a software update. Never got a convincing explanation about what was causing the lockups, but it eventually turned into a brick and I had to replace it. Switched to HD two weeks ago and haven't looked back. :D
     
  4. Steve Robertson

    Steve Robertson Hall Of Fame

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    Jun 7, 2005
    Speaking of meter signals the tech use, I was told last week that they do not have meters to read the 103 bird when aligning the dish. Is this correct?
     
  5. MikeR

    MikeR Hall Of Fame

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    Oct 5, 2006
    I was told the same thing by my installer (3 separate times). Mastec (in Virginia/W. Virginia) does not have a meter to read the Ka signal....:confused: :mad: :bad_nono:
     
  6. Steve Robertson

    Steve Robertson Hall Of Fame

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    Jun 7, 2005
    This makes no sense to me at all. I am supposed to have a senior tech out tomorrow needless to say I will be all over this guy.
     
  7. MikeR

    MikeR Hall Of Fame

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    Oct 5, 2006
    Didn't make sense to me either.

    But they (Mastec) have been able to get away with it so far, because their alignment procedures "get them close" on our Ka MPEG4 locals from the 99, and losing the HD version of 3 channels was not that big a deal to a majority of customers....

    Now that the 103 is up with the new channels. They had better change, or Directv will lose customers.

    Still fades too fast, but with a high signal reading of 68 on the 99 ....I can't expect much more. I've grown tired of calling them, but I'll will again eventually.
     
  8. Steve Robertson

    Steve Robertson Hall Of Fame

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    Jun 7, 2005
    I am also very tired of calling and waiting around for technicians to show up 103b is my only problem bird all others are fine. I really am amazed about the signal meters not being available for 103 this makes no sense to me at all. I have wasted more time over the past 11+ years with D* on installation problems then I care to remember. TV should not be this difficult and time consuming
     
  9. TaeOh

    TaeOh AllStar

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    Jan 26, 2007
    Rainfade is a problem for my HR20 too. I don't think it causes lockups though, personally I think the HR20 has a software cache problem and requires a menu reset once a week.

    I only get mid 80's across the board on 103, but I am waiting till installers get more experience with adjusting the signal with the HD satellite online now. I have already had two installers come, the 2nd one did bring my signal up, but not enough IMO. I was thinking about waiting till D11 goes live before I get someone out. With signals in the 80's, rainfade is my only issue.
     
  10. MikeR

    MikeR Hall Of Fame

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    Oct 5, 2006
    It is not a matter of them being available, just your local installer purchasing them!
    http://www.solidsignal.com/prod_display.asp?main_cat=1020305&CAT=&PROD=ACUTRACIII
    Mastec implied to me that they are not available. C'mon...I visit dbstalk - I can read.:nono:
     
  11. Steve Robertson

    Steve Robertson Hall Of Fame

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    Jun 7, 2005
    Finally got my problem taken care of I had the wrong multiswitch and also moved the dish higher up the tree under cloudy skies I am now in the high 80's to high 90's.
     
  12. Que

    Que Icon

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    Apr 15, 2006
    Rain fade is bad. Is there any other way to help not get as much rain fade?
     
  13. jtn

    jtn Banned User

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    Oct 18, 2007
    and the type of rain you are getting. It is critical that the dish be peaked to the highest signal possible, to reduce chances of rain fade. Ku band is less susceptible to rain fade than Ka band. Free installs are not tweaked, since many of those contractor technicians/installers do not waste time doing so, since volume is key to their survival.
     
  14. Steve Robertson

    Steve Robertson Hall Of Fame

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    Jun 7, 2005
    Not that I am aware of it will be interesting for me to see what happens the next time it rains
     
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