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RC64 Remote Not Working

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by WeatherPilot, Nov 25, 2012.

  1. WeatherPilot

    WeatherPilot New Member

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    Nov 25, 2012
    Everything on the remote (RC64) works fine except for the number keys (1-9,0). All working buttons are quick and responsive. I currently need to scroll forever through the guide to switch channels. Which is to say the least #@&#$%* annoying.

    I opened the remote and took it apart and cleaned the board and rubber button cover with rubbing alcohol. This improved the working keys even more but still failed to fix the number keys. Is this a bad remote, or a bad software problem?

    Thanks!
     
  2. jimmie57

    jimmie57 Hall Of Fame

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    Texas City, TX
    Sounds like you need a replacement.
    If you pay the insurance fee each month they will send you another one.

    The newest model is the RC65X or RC65RX. They can be had on Ebay for about $7.
    You can also buy them at Walmart and Best Buy for about $19.
     
  3. funnyfarm299

    funnyfarm299 AllStar

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    Mar 3, 2012
    Or even the RBX for backlighting!
     
  4. jimmie57

    jimmie57 Hall Of Fame

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    True, I forgot about that one. My son has one of those and it drains the batteries 3 times as fast as the ones without the backlight.
     
  5. WeatherPilot

    WeatherPilot New Member

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    Nov 25, 2012
    I do have the protection plan. However, will they just send me another RC64 or a newer better remote, i.e. the RC65X, RC65RX, or RBX as suggested.
     
  6. jimmie57

    jimmie57 Hall Of Fame

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    Newer model. Probably an RC65X.

    The X models are interactive with the 24 and higher number of receivers. They are capable of having a new code put in them from one of those receivers. Very nice.
     
  7. WeatherPilot

    WeatherPilot New Member

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    Nov 25, 2012
    I'm running an HR20/700. So will the newer remotes work with my receiver?
     
  8. jimmie57

    jimmie57 Hall Of Fame

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    Yes, the new ones will operate all
    except the THR22 Tivo and of course none of the old Tivo receivers.
     
  9. WeatherPilot

    WeatherPilot New Member

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    Nov 25, 2012
    Excellent!

    Thanks Jimmie!
     
  10. jimmie57

    jimmie57 Hall Of Fame

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    You are welcome.
     
  11. makaiguy

    makaiguy Icon DBSTalk Club

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    Aiken, SC
    I have an HR24 and an RC65RBX - can you expand on what you mean by this?
     
  12. Richierich

    Richierich Hall Of Fame

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    Some DVRs are Not particularly Responsive due to Software like the HR20/700 and your DVR is 6 years old. The HR24s are the Most Responsive of the DVRs (I don't know about the HR34s but they probably are also like the HR24s).

    Sometimes it can be caused by IR Interference but there are tons of posts and thread here at DBSTALK complaining about Slow Input or Missed Input from Number Keys while entering in a Channel Number.
     
  13. jimmie57

    jimmie57 Hall Of Fame

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    Edmund aka tivoburkee, the expert on remotes,
    posted that he tried to program an item that was not in the remote set of codes for that remote.
    He then used it with an HR24 and it programmed the item using a code that is not built into the remote.
    As new codes come out they will be in the receivers.

    Here is a video showing how to program it instead of the old way of putting in the codes.
    http://www.youtube.com/watch?v=eDBozW0ZNso

    Note that he is using the old software before the HD GUI and the steps are just a tiny bit different but easily followed.
     
  14. makaiguy

    makaiguy Icon DBSTalk Club

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