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rc71 red light stuck on

Discussion in 'DIRECTV Tips and Resources' started by mrjacobrussell, Nov 25, 2013.

  1. mrjacobrussell

    mrjacobrussell New Member

    33
    0
    Jun 4, 2013
    Oregon
    RC71 Red light stuck on.

    Does any one have a fix for this ?
    I tried a Remote reset , Brand new batteries and Resetting the genie.
     
  2. gov

    gov Legend

    1,101
    50
    Jan 11, 2013
    Might be 'broke'.

    It will run the battery down if the light won't go out.


    If handy, get your cell phone and turn on camera and see if IR signal is active. If so, there might be a key stuck.
     
  3. litzdog911

    litzdog911 DIRECTV A-Team DBSTalk Club

    12,171
    56
    Jun 23, 2004
    Mill Creek, WA
    Call DirecTV and request a replacement remote.
     
  4. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    15,153
    546
    Dec 2, 2010
    Winters,...
    Take the batteries out overnight.
     
  5. jimmie57

    jimmie57 Hall Of Fame

    6,393
    292
    Jun 26, 2010
    Texas City, TX
    Sometimes if a remote gets a stuck button you can lightly bang it on a table or counter top to make it come loose.
    My son spills Coca Cola on his once in awhile and I bang it on the table to get the keys unstuck.
    If that does not work you need a new one, especially if you get irritated and bang it a little bit harder.
     
  6. peds48

    peds48 DIRECTV A-Team DBSTalk Club

    18,440
    915
    Jan 10, 2008
    NY
    try this

    Press MUTE and SELECT, (LED flashes twice)
    Enter 981
     
  7. mrjacobrussell

    mrjacobrussell New Member

    33
    0
    Jun 4, 2013
    Oregon
    Thanks guys, Like I said I tried the remote reset (987) buttons are not stuck. Does 981 work on the RC71 genie remote ?
     
  8. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    15,153
    546
    Dec 2, 2010
    Winters,...
    Didja do the battery thing I posted?
     
  9. jimmie57

    jimmie57 Hall Of Fame

    6,393
    292
    Jun 26, 2010
    Texas City, TX
    Yes, 981 code after pressing mute and select together until the light flashes works the same as the older remotes.
     
  10. mrjacobrussell

    mrjacobrussell New Member

    33
    0
    Jun 4, 2013
    Oregon
    I've tried everything and have not been able to recover one of thesse SOLID RED LED light RC71 remotes.
     
  11. jimmie57

    jimmie57 Hall Of Fame

    6,393
    292
    Jun 26, 2010
    Texas City, TX
    Call DTV and ask for a new one or go on Ebay or Amazon and buy one. I bought one on Ebay for $7 a couple of months ago.
     
  12. mrjacobrussell

    mrjacobrussell New Member

    33
    0
    Jun 4, 2013
    Oregon
    I tried this it was a no go.

    I am just looking to see if anyone can help with a resolution without replacement.


    Getting a remote replacements are not a problem with the tripple P Protection plan premier.
     
  13. Josh85JC

    Josh85JC New Member

    2
    0
    Mar 16, 2014
    oregon
    so far with the rc71 remotes i have discovered it is linked to the IR setup.
    the HR44 and rc71 remotes are designed to be programmed to RF after installation and the IR setup for the hr44 and rc71 is only a temporary programming for the innitial setup of the system.
    I am currently trying to recreate the issue and find fixes to the issue.
    if anyone could let me know if they have one of those deffective remotes and would like to part with it then i would love to aquire a failed RC71 remote to be able to find a full fix once and for all.
    just a tip though, if you have one that works, then hold mute+enter to set the remote to RF and then program through the 2way setup to the tv instead of using the codes and that will keep the issue from occuring in the future.
    if you need a new one, call directv, if you have the standard protection plan (PPP not required) then you can get a remote free at no cost and covered by the protection plan. :up:
     
  14. peds48

    peds48 DIRECTV A-Team DBSTalk Club

    18,440
    915
    Jan 10, 2008
    NY
     
  15. Josh85JC

    Josh85JC New Member

    2
    0
    Mar 16, 2014
    oregon
     
  16. peds48

    peds48 DIRECTV A-Team DBSTalk Club

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    915
    Jan 10, 2008
    NY
    I think there was a batch of bad remotes. as this was not usual
     
  17. mrjacobrussell

    mrjacobrussell New Member

    33
    0
    Jun 4, 2013
    Oregon
    Josh, did you ever find a resolution to this?
     
  18. peds48

    peds48 DIRECTV A-Team DBSTalk Club

    18,440
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    Jan 10, 2008
    NY
    Get a new remote. they are very cheap on ebay
     
  19. mrjacobrussell

    mrjacobrussell New Member

    33
    0
    Jun 4, 2013
    Oregon
    Again I am not looking for a new remote, but thanks
     
  20. peds48

    peds48 DIRECTV A-Team DBSTalk Club

    18,440
    915
    Jan 10, 2008
    NY
    Well if its defective, you have no other choice, do you?
     

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