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Receiver limits?

Discussion in 'DIRECTV General Discussion' started by charlie460, Sep 4, 2013.

  1. inkahauts

    inkahauts Well-Known Member

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    Oh yeah, well that just bites. They need a layout diagram with all the id numbers on it then so its easier to find
     
  2. Jacob Braun

    Jacob Braun King of Awesome

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    The problem that I would think comes up with those ginormous installations is a much larger one of what happens when I move stuff around my home or rewire: It never gets properly marked, so you never quite know what is going where.

    Couple that with a system growing organically over the years instead of being planned and designed, add in multiple techs working on it, add in 50 or 60 receivers, and it's kind of a disaster.

    If someone came in and said "OK, we're going to rewire it, we're going to do this with MDU equipment and actually design it this time" that would cost thousands or tens of thousands of dollars essentially just to make the tech's life easier (although it could be very much worth it to the owner if it also solves their technical issues).

    But those installs are neat to look at. Not to work on, though. A nightmare to troubleshoot on the phone "OK, lets see...I see four things that each say WB616, there are a bunch of cables coming out, what do I unplug?" "Uhh...let's just set up a service call"
     
  3. dennisj00

    dennisj00 Hall Of Fame

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    Someone with an installation like that should have an expert tech on his speed-dial instead of calling D*.
     
  4. Jacob Braun

    Jacob Braun King of Awesome

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    Agreed.

    And they may, but usually on these installations the account owner doesn't call in, their personal assistant does or someone else.
     
  5. inkahauts

    inkahauts Well-Known Member

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    The problem that I would think comes up with those ginormous installations is a much larger one of what happens when I move stuff around my home or rewire: It never gets properly marked, so you never quite know what is going where.

    Couple that with a system growing organically over the years instead of being planned and designed, add in multiple techs working on it, add in 50 or 60 receivers, and it's kind of a disaster.

    If someone came in and said "OK, we're going to rewire it, we're going to do this with MDU equipment and actually design it this time" that would cost thousands or tens of thousands of dollars essentially just to make the tech's life easier (although it could be very much worth it to the owner if it also solves their technical issues).

    But those installs are neat to look at. Not to work on, though. A nightmare to troubleshoot on the phone "OK, lets see...I see four things that each say WB616, there are a bunch of cables coming out, what do I unplug?" "Uhh...let's just set up a service call"
    you don't trouble shoot a massive system over the phone unless you are the one who installed it. DIRECTV should have a flag that if someone with over 16 tuners calls in they just auto send out a tech if it can be fixed with a simple reboot of the receiver.

    The hard part about the diagram is just making sure it gets kept current.


    Sent from my iPad using DBSTalk mobile app
     
  6. KyL416

    KyL416 Hall Of Fame

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    Especially, as we have seen in threads here, when people do something like swap their genie or HD DVR with a regular receiver in another room, not aware of the 8 tuner limit for each port. Which is probably more common in huge installations like that where rooms are repurposed as the kids grow or you renovate.

    i.e. A spare room becomes your home theater and the genie is moved there, two young kids who used to share a room are now old enough to have their own rooms and you order another DVR to replace the regular receiver in that room so they both have their own DVRs, or your kid graduates and moves to his own wing and takes his bedroom DVR with him replacing a regular receiver.
     
  7. markfp

    markfp Legend

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    Wasn't there a time (maybe still is), when after a certain number of recievers, DirecTV required that additional equipment had to be hooked up by an installer? I guess that was to verify that everything was actually in one house and nobody was supplying receivers to the whole neighborhood for a price.
     
  8. slice1900

    slice1900 Well-Known Member

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    I believe that's what peds48 was talking about as far as finding the receiver to do IV on. I assume what he was talking about is that when anyone shows up to do anything with the system, Directv says "go find RID xxxx" so they can make sure it is located on premises for that reason.
     
  9. peds48

    peds48 Genius. DBSTalk Club

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    This house was"designed" by an A/V company. When there is a problem, the customer (home owner) complaints to house manger which in turns he calls the AV company which in turns gets in touch with the "accounts payable" which in turns calls DirecTV as a authorized user. AV company MUST be onsite when we roll
     
  10. peds48

    peds48 Genius. DBSTalk Club

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    Yup, is this case is an AV company called Crescendo
     
  11. Jacob Braun

    Jacob Braun King of Awesome

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    This house was"designed" by an A/V company. When there is a problem, the customer (home owner) complaints to house manger which in turns he calls the AV company which in turns gets in touch with the "accounts payable" which in turns calls DirecTV as a authorized user. AV company MUST be onsite when we roll


    That's how to do it!


    Sent from my iPhone using DBSTalk mobile app
     
  12. peds48

    peds48 Genius. DBSTalk Club

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    Nope, there is no rhyme or reason why DirecTV chooses one receiver or another
     
  13. Rich

    Rich DBSTalk Club DBSTalk Club

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    Knowing full well that my 12 HRs are a serious case of overkill, what does this guy do with all those HRs? As I was typing I think I answered my own question. He must have a lot of TVs and needs a receiver at each one and you might as well have a DVR rather than a receiver. 4 buildings, yeah, I can see it.

    Rich
     
  14. peds48

    peds48 Genius. DBSTalk Club

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    No, not all them are HDDVRs. This house has a little bit of everything. even some D10s or D11s I believe. Here as some pics of the wiring one one of the buildings
     

    Attached Files:

  15. trh

    trh This Space for Sale

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    If I had paid for a company to design my system and had a house manager, I would expect the wiring to look better than mine.
     
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  16. peds48

    peds48 Genius. DBSTalk Club

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    Well this is what happens after DirecTV leaves the house many, many times
     
  17. trh

    trh This Space for Sale

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    Don't get me wrong. I'm sure that closet had multiple DirecTv, TELCO, security and Internet installers working in there over years. It looks just like the telephone clost at my office (but without the DirecTV wiring).

    I was just not expecting those pictures when I opened the files.
     
  18. peds48

    peds48 Genius. DBSTalk Club

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    I am pretty sure it was neat at some point and time
     
  19. slice1900

    slice1900 Well-Known Member

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    If there's an AV company that they call that handles everything for them, I'd think they'd also handle making sure that anyone that does any work does it neatly, or at least cleans up after them later. I guess this isn't a picture that company would use on their website to demonstrate the quality of their work :)
     
  20. Rich

    Rich DBSTalk Club DBSTalk Club

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    It also happens in electrical installations. Sometimes you just need a big room to pile stuff into. We called them "junction box rooms" and we had several that were mind boggling.

    Rich
     

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