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Recent Cnet Ratings on HR20/21 are Puzzling

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by dreadlk, Nov 11, 2008.

  1. Nov 18, 2008 #81 of 185
    Albie

    Albie Godfather

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    Here is some food for thought.

    How many DVRs have to deal with both MPEG2 and MPEG4 data streams?

    The HRs and the Dish VIPs. Although I can not find any actual specifics, I believe that decoding MPEG4 video is more processor intense than decoding MPEG2 video.

    Also I don't think there is any box out there that has to work with a more complex data delivery system than the HRs. Even the VIPs don't have to deal with the frequency stack plan that the HRs do. The HRs have to cope with a new Ka band data stream/delivery system that seems to be less fault tolerant than the more mature Ku band. While I don't think that it is the cause of all the problems I think it certainly makes life for the HRs considerably harder.

    My anecdotal experience (Yes it is only my experience so take it for whatever you feel it is worth). I was having some missed/blank recordings and instant keep/delete recordings as well as frequent signal losses due to weather. When I checked my signal strengths I was getting from low 90s (101/110/119) to low 60s (99C/99S/103C/103S) so I didn't think too much of it. When I returned to my house after Hurricane Gustav it was even worse with all signals about 10-15 pts lower. I called D* for a dish alignment and when the tech arrived he peaked the dish for me (lowest signals in the highs 80s now) and he replaced 4 compression fittings. Since then I have had no missed/blank recordings and the only time I have lost signal was during a 2+ inch/hour rain storm. remember your mileage will vary.

    My only other comment is for those who believe the new TIVO box next fall/winter (following spring/summer) is going to be problem free right out of the chute I believe they have a very large surprise ahead. The reasons...see above
     
  2. Nov 18, 2008 #82 of 185
    ChrisMinCT

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    I just spent the weekend unhiding my SD duplicates and moving my network series to the SDs because I can't stand the audio dropouts and pixel washes a day longer. They are on the rise again since 0x290. And I count 5 recordings since 0x290 that recorded a grand total of 1 min each. I bought chill pads to try and keep the temp down on these units in the hope that I don't have to send anymore back to DTV (I've sent 5 back in the last 16 months).

    And you think they deserve better reviews? Given how much time and resource they've had to bring these units up to the performance and reliability that their price tags requisite, and they're not even close, I'd have to say they deserve an even worst review than they initially got.
     
  3. Nov 18, 2008 #83 of 185
    jjohns

    jjohns Godfather

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    TIVOS are more reliable than D* HR20's.

    That assumption goes down easy for anyone with an ounce of objectivity.
    But mixed with DirecTV partisanship, it realy sticks in the throat.
     
  4. Nov 18, 2008 #84 of 185
    Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

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    I've lost more recordings on my TiVo's than I have on my HR2x .. So based on that fact alone which is more reliable?

    As for that stick in your throat .. If you don't like the arrangement between DIRECTV and TiVo, there are other choices.
     
  5. Nov 18, 2008 #85 of 185
    Flyrx7

    Flyrx7 Godfather

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    I really don't think you can have an objective comparison when you are only comparing a singular function. There are many other things that can fail to some degree other than losing recordings. I'm pretty sure it's the whole picture that influences the ratings, not just one function (and I'm pretty sure you know that).

    Regards,
    Frank
     
  6. Nov 18, 2008 #86 of 185
    t_h

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    Sounds like you must have a connection problem with the tivo somewhere, since mine rarely lost recordings and when they did, it was due to bad guide data.
     
  7. Nov 18, 2008 #87 of 185
    GrumpyBear

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    Other choices, now we get back to my favorite scenario, Dish ViP Hardware, with Direct's negotiation skills for new channels.
     
  8. Nov 18, 2008 #88 of 185
    Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    Let's not turn this into another TiVo thread. I would appreciate that comments about TiVos stay in one thread here or the Legacy Receiver forum.

    Thanks.
     
  9. Nov 18, 2008 #89 of 185
    bonscott87

    bonscott87 Cutting Edge: ECHELON '07

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    If anyone wants to see problems people have with losing recordings on Tivo's only needs to visit the Tivo Community forum daily. It's not all perfect like some would like others to believe.

    But, back to the thread at hand...
     
  10. Nov 18, 2008 #90 of 185
    jjohns

    jjohns Godfather

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    "As for that stick in your throat .. If you don't like the arrangement between DIRECTV and TiVo, there are other choices."

    Huh?
     
  11. Nov 18, 2008 #91 of 185
    GrumpyBear

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    Other choices would be other hardware makers and even Direct TV themselves, stepping up and making the hardware and improvements
     
  12. Nov 18, 2008 #92 of 185
    Bushwacr

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    Quote:
    Originally Posted by jjohns View Post
    TIVOS are more reliable than D* HR20's.

    That assumption goes down easy for anyone with an ounce of objectivity.
    But mixed with DirecTV partisanship, it realy sticks in the throat.



    Ummm ..... he used the word "partisanship". I believe he's referring to the lack of objectivity on the board leading to biased and sometimes non sequitor replies.

    ...... and I have two Tivos in service since 2000. Missed recordings ---- zero. It's a meaningless statistic and argument unless you have inside access to DTV return and repair stats.
     
  13. Nov 18, 2008 #93 of 185
    Nicholsen

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    The universal reply to any posting that "my DVR doesn't work right" has traditionally been something like this:

    1. Mine works great.
    2. You must have a bad installation.
    3. Did you check your signal levels? Please check and post.
    4. Did you replace the dongles? (Doesn't really apply here.)
    5. Do you have new cables?
    6. Did you realign the dish?
    7. Was it raining?

    So I pass that on for what its worth. :D

    Doug, I am sorry you had problems with your TIVO. But I think you are the exception to the rule
     
  14. Nov 18, 2008 #94 of 185
    houskamp

    houskamp New Member

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    Guess we just tend to be the "trying to help" type..
     
  15. Nov 18, 2008 #95 of 185
    Doug Brott

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    I wouldn't say that I had problems, but in terms of reliability I've been happier with the HR2x, yes.
     
  16. Nov 19, 2008 #96 of 185
    dbronstein

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    That's because the universal posting by someone having a problem isn't "my DVR doesn't work right", it's "these DVRs are total crap, DirecTV is completely incompetent and clueless, my Tivo was perfect" and so on.
     
  17. Nov 19, 2008 #97 of 185
    bonscott87

    bonscott87 Cutting Edge: ECHELON '07

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    As would those with problems with the HR2x. ;)

    By the way, have you checked the Tivo forum over the years? Plenty of people with problems. And the same responses happen there: "Mine's fine", "your signal must be bad", etc.
     
  18. Nov 19, 2008 #98 of 185
    allenn

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    Why does the Dish and Comcast dvr's get flowers and the D* dvr's get weeds in the Cnet reviews? Could it be that the competitor's products are better? I do know that the Hr21-700's I have are not as trouble free as the Hr10 which is now retired. If I had to write a Cnet review, it would reflect the many issues reported at dbstalk regarding the Hr21 and the many, many software releases and get a rating of 3 on the 10 scale. My wife wants to pull the plug and go to AT&T U-verse, but I am hoping that the new Tivo model will return us to a happy D* family.
     
  19. Nov 19, 2008 #99 of 185
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    "If" I were to rate my (2) HR20s & (1) HR21, it would be 7-8 [out of 10]. Never had a Tivo, don't use DLB as my attention span doesn't lend to "bouncing around" [only channel surf in the guide], so I can't compare what I have [that seems to do what I want] to it.
     
  20. allenn

    allenn Icon

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    I agree with Bushwacr there is a total lack of objectivity on the dbstalk board leading to bias and sometimes non sequitur replies. How could the moderators be objective? They are too closely tied to D*. I think reviewers on Cnet reflect accurately the current performance of the HR series of dvr's. The software programming stinks in its current state! Given enough time, I think all will improve with the HR dvr's. I think Tivo has the advantage of experienced programmers and time. Remember, they are credited with the dvr invention. I wonder why D* had to re-invent the wheel?

    On a more positive note, I think the HR21 plus series is far better looking than my old HR10! Finally, the dbstalking heads may not be objective when it comes to the D* dvr's; but their insider position keeps us informed regarding: releases; software; and equipment. For that reason, I am glad they are here biased or not.
     

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