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Record one channel while watching another

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by hilaryhake, Aug 19, 2013.

  1. hilaryhake

    hilaryhake New Member

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    Aug 19, 2013
    IL
    I have a Directv HD DVR model number HR24/200. I am unable to record one channel while watching another. I have a splitter on the coax with one line going into SAT1 and the other going into SAT2. My settings show I am receiving signal on Tuner 1 but no signal on Tuner 2. I have reset the receiver and still no signal. I have switched the cable to make sure they were both good and still no signal on Tuner 2. None of the connections are loose. Directv rep says that it should be working, but it's not. Any ideas? Our dish itself is set up to receive up to 4 signals at a time. Only 2 are being used currently so that shouldn't be an issue.
     
  2. jimmie57

    jimmie57 Hall Of Fame

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    Jun 26, 2010
    Texas City, TX
    If you have the older , non SWM type, you can not use a splitter in the line. The second line needs to run back to the dish also.

    Press the dash button on the remote and post back with what it says on the screen.
     
  3. jimmie57

    jimmie57 Hall Of Fame

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    Jun 26, 2010
    Texas City, TX
    Once this is properly set up you can record 2 shows while watching one that you previously recorded.
     
  4. dennisj00

    dennisj00 Hall Of Fame

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    189
    Sep 27, 2007
    Lake Norman, NC
    Either you need 2 coax back to a switch (not splitter) or back to the dish from the DVR or you should remove the splitter, put the coax on Sat1 and re-do the setup to tell it 2 tuners.

    It should have never been installed that way and you should have had 2 tuners from the beginning on the 24.
     
  5. hilaryhake

    hilaryhake New Member

    6
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    Aug 19, 2013
    IL
    When I push the dash button it says Receiver: ....434600
    Location: Living room
    Internet: never connected.

    I don't have the internet connected at the moment because the gas company cut our phone line and we are waiting for them to come repair it lol. We just received this particular receiver 2 weeks ago. So it shouldn't be old, but I guess they could have sent an older model?
     
  6. hilaryhake

    hilaryhake New Member

    6
    0
    Aug 19, 2013
    IL
    I only put the splitter on because the rep at Directv told me I needed it when I called to ask how to record one show and watch another. She said I needed to split the signal and connect one to SAT1 and one to SAT2. So do I actually need 2 coax cable coming straight from the satellite into the receiver?
     
  7. dpeters11

    dpeters11 Hall Of Fame

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    May 30, 2007
    Cincinnati
    SWM in this case refers to equipment at the dish, you don't have it. The HR24 is the newest non Genie DVR. You need two lines coming in to the DVR from the dish, and two B Band Converters, one on each tuner.

    What box did this replace?
     
  8. studechip

    studechip Godfather

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    Apr 16, 2012
    I wonder what osd you would get if you did have a swm system but split the cable like the ts has done. Would you still get the swm connected banner?
     
  9. hilaryhake

    hilaryhake New Member

    6
    0
    Aug 19, 2013
    IL
    A regular HD Receiver. I don't know the model number. It was sent back to Directv. Thank you for all of you help though! I will get someone out here to hook this up properly. :)
     
  10. jimmie57

    jimmie57 Hall Of Fame

    6,393
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    Jun 26, 2010
    Texas City, TX
    If you call DirecTV they will probably change out your LNB to a SWM ( single wire multi switch ) model and then each receiver, including the HR24 will only need one coax and no BB converters. With this setup it will operate both tuners in the HR24 using just the one coax.
    I recently switched to this method and it works great.
     
  11. hilaryhake

    hilaryhake New Member

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    Aug 19, 2013
    IL
    Thank you Jimmie57 and everyone else! According to Directv the 1st hundred times I called I had everything I needed lol.
     
  12. carl6

    carl6 Moderator DBSTalk Club

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    Nov 15, 2005
    Seattle, WA
    It would not say SWM. That isn't based on having two connections or some type of signal to both tuners, but rather on how the signal is encoded and being sent to the receiver.
     
  13. WestDC

    WestDC DIRECTV A-Team DBSTalk Club

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    Feb 9, 2008
    When You Press the (dash) Key on the remote -What if anything is displayed?
     
  14. hilaryhake

    hilaryhake New Member

    6
    0
    Aug 19, 2013
    IL
    When I push the dash button it says Receiver: ....434600
    Location: Living room
    Internet: never connected.

    I don't have the internet connected at the moment because the gas company cut our phone line and we are waiting for them to come repair it lol. We just received this particular receiver 2 weeks ago.
     
  15. WestDC

    WestDC DIRECTV A-Team DBSTalk Club

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    Feb 9, 2008
    That information Show that You in Fact Do not have a SWM System - as you may already know :) It you it it would display Swm Connected also - You need 2 RG6 Cables one for each tuner attached to your HDDVR from the Switch or LNB however D* is on the way!
     
  16. HoTat2

    HoTat2 Hall Of Fame

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    Nov 16, 2005
    Los...
    Run the coax line to the receiver into a splitter then to both satellite inputs?

    Boy ... some of the things CSRs can say at times ... :nono2:
     

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