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Red Zone Channel without ST

Discussion in 'DIRECTV Programming' started by jamieh1, Aug 27, 2012.

  1. Aug 27, 2012 #1 of 161
    jamieh1

    jamieh1 Hall Of Fame

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    Anyone been able to get the Red Zone channel this year without getting NFL ST? Ive had it the last 2 years and was looking to get it this year.
     
  2. Aug 27, 2012 #2 of 161
    JACKIEGAGA

    JACKIEGAGA N.Y. FOOTBALL GIANTS

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    Long Island, NY
    Just call and ask.

    Also if you check here others have gotten it.
     
  3. Aug 27, 2012 #3 of 161
    jamieh1

    jamieh1 Hall Of Fame

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    Called, No discount offered, no free Red Zone. Spoke to retention dept.
     
  4. Aug 27, 2012 #4 of 161
    JACKIEGAGA

    JACKIEGAGA N.Y. FOOTBALL GIANTS

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    Try later or another day. You probably have to play CSR roulette.
     
  5. Aug 27, 2012 #5 of 161
    clayface1000

    clayface1000 Mentor

    38
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    Apr 18, 2006
    I called a couple of weeks ago, said "cancel" at the prompt and told the rep that I had gotten Red Zone as a standalone the past two seasons. I was not interested in Sunday Ticket, but I was perfectly willing to pay a reasonable amount ($50-$100) for the channel. She checked my account and said that Red Zone was not available for sale, but she appreciated my offer to pay. She then cheerfully added it for this year free of charge.
     
  6. Aug 27, 2012 #6 of 161
    Red Dog

    Red Dog Godfather

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    Aug 3, 2008
    When I called back in early July and got my deal (I stated that I was thinking of jumping to FIOS to take advantage of a bundle deal and that RZC is what I predominantly watch from ST), their initial offer was for RZC for free (and no other obligation) as a stand-alone. Then they also offered me ST for free if I was willing to do a new one-year contract. I accepted that. I didn't need ST MAX but I was aiming for ST + RZC.
     
  7. Aug 27, 2012 #7 of 161
    trh

    trh This Space for Sale

    5,285
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    Nov 2, 2007
    NE FL
    I called last week to check on the status of my contract. The initial CSR transferred me (she couldn't answer the question). To which department, I'm not sure. Told him flat out I wasn't even thinking of leaving, that I should have one year left on my contract, but I just had a few things happen and I wanted to confirm my date. He did; it was correct.

    Then he offered me $10 off per month for one year, tried to give me some movie channels for free for three months (I said 'no thank you') and then gave me RZ for free.
     
  8. Aug 28, 2012 #8 of 161
    BK89

    BK89 Legend

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    Sep 18, 2007
    Just called for myself and for my dad yesterday. I got it added for free on the first try, both times I called. Just make sure you are speaking with someone in the retention department (say cancel at the prompt). The regular CSRs are a waste of time.
     
  9. Aug 29, 2012 #9 of 161
    Skywalker

    Skywalker New Member

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    Sep 24, 2008
    It worked for me as well. Earlier this month I tried two different times to get discounts on Sunday Ticket (FREE last year, $149 two years ago, etc). I even asked about Red Zone stand-alone. NOTHING! Told Red Zone stand-alone wasn't even an option. Anyway, I've been a DTV subscriber for over 10 years and had Sunday Ticket every year and have been getting Sunday Ticket discounts for the past 3-4 years. Today I called, said "cancel" as I always do. Told the CSR I was inquiring about Red Zone channel by itself. She added it immediately without any haggling and without a charge. She noted I had "premier package". That's it. <5 minute call.

    They must have changed their stance on this. I emailed DTV a few days ago and the response was Red Zone is only available with Sunday Ticket.

    FYI, my contract ends April 2014. I have Premier Package, Whole-Home DVR, Protection Plan, and 2 HD-DVRs, 2 HD boxes and currently $60 in DTV credits.
     

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  10. Aug 29, 2012 #10 of 161
    IMFletcher2

    IMFletcher2 Mentor

    45
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    Jul 5, 2010
    Called today. Very nice CSR. Simply asked about getting RZ Channel. She gave it to me for free for the season, and gave me a 12-month $10/mo credit. So I am getting RedZone and I'm ahead $120, just for being nice and polite. She was amazing.
     
  11. Aug 30, 2012 #11 of 161
    jamieh1

    jamieh1 Hall Of Fame

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    Called 5 times and still no go. They keep saying only available with Sunday Ticket. I wonder if this is because Im gettting 6 months of Starz free?
     
  12. Aug 30, 2012 #12 of 161
    vobguy

    vobguy Mentor

    39
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    Jun 9, 2009
    Sort of irks me - I was told this was not offered standalone at all. I am more of a motorsports fan and by the time those seasons are done, there is not much football left. But I would enjoy the Red Zone channel.

    Almost seems like we are penalized by having DirecTV over one of the other providers that offers the Red Zone standalone

    Oh well I got my BBCA HD anyhow, though if I lose my local CBS station I will ask for this in return..
     
  13. Sep 4, 2012 #13 of 161
    churdie

    churdie Legend

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    May 4, 2003
    still not having any luck myself keep getting got to have sunday ticket max speech, and played csr roulette via rentention, but on a positive got show, and starz for 6 months free
    but no redzone yet
     
  14. Sep 4, 2012 #14 of 161
    ejjames

    ejjames Icon

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    Oct 2, 2006
    Got it on the first try, for the third straight year.
     
  15. Sep 5, 2012 #15 of 161
    jamieh1

    jamieh1 Hall Of Fame

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    Called again today and 1st rep said no, only with ST Max. Called again right after and still no go. Im giving up. I pay Directv over $110 a month and they want budge.
     
  16. Sep 5, 2012 #16 of 161
    Santi360HD

    Santi360HD Icon

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    Oct 6, 2008
    New York City
    Politeness got nothing...bah
    get this

    they asked me if i was STILL interested in NBA League Pass...since when i dropped ST i said I was gonna get NBA League Pass because I play Fantasy there and not with the NFL any more. So she said they're not taking orders yet (still not) and to call back near the start of the Basketball season for a discount..I'm like OK..
     
  17. Sep 5, 2012 #17 of 161
    DMRI2006

    DMRI2006 Godfather

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    Jun 13, 2006
    Called twice. Immediate 1st response from CSR was "we don't offer that without ST anymore," same for the 2nd CSR. Might try again, but probably won't.
     
  18. Sep 5, 2012 #18 of 161
    ejjames

    ejjames Icon

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    Politeness worked for me on the first try. She made numerous (scripted) references to me being a loyal customer since '95.
     
  19. Sep 6, 2012 #19 of 161
    kentcore

    kentcore New Member

    1
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    May 25, 2010
    Called regular customer service today. Got a friendly voice on the line. When I asked if I could get just the Red Zone channel again this year I was told no, that's only available with the full ST. The CSR offered the ST Max package for $148 (half off) but when I asked again for just the Red Zone the CSR offered the regular ST w/Red Zone for NO CHARGE provided I stay with DirecTV for the next 12 months. Hell, I've been with them nearly 20 years now -- what's one more!
     
  20. Sep 6, 2012 #20 of 161
    ejjames

    ejjames Icon

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    Oct 2, 2006
    They gave you ST for free?
     

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