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Discussion in 'DIRECTV General Discussion' started by michaelyork29, Nov 16, 2007.
What are your thoughts on the rediesign of the My Account section of DirecTV.com?
One change I do not like is that there is no description in the resent activity entries. They had a description of the charge before the change.
Also, I can not enter my account with Netscape. Only IE.
I forgot netscape even existed....
I use both, but I started using netscape when my IE was a virus magnet.
May be better now but it was real bad a few years ago.
I agree.. I liked being able to see every exact thing that was happening on my account, and a description other than 'Charge'. The new system seems counter intuitive.
Couple of things:
I don't like that I have to go to a separate page to log in - I liked doing it right at the top of the main page.
The option "View Bills Online" takes you to your bills, but there is no link to get back to your account.
I see a difference, but have no opinion one way or the other. Another poll I can't vote in.
Well I love it!.
I also love the change except for the account activity section. Only the description of 'Charge' does not help any of us.
My thoughts exactly!
Are they done with the changes??? I aree that just the word "Charge" is less than helpful. I would hope that the change process is still ongoing and that it will eventually (soon?) reflect the same information it did before. I can't understand why having such vague verbiage would be the desired result?
May be they are trying to force more people to pay online.
First you could no longer see your bill on site without online pay. And now all you get in the Activity Section is "Charge"
Must have been updated. There is now a link titled "Account Activity".
MY account -> account details -> view bills online
seems to give bill details, what am I missing?
directv since 1995: I think they should give a description of each thing you are paying for.
Too cluttered, too many sub-menus and drop-down boxes that are too small.
It's almost as bad as the DVR menu. Almost.
I'm partially with you on this one...
A lot of D* customers live where reliable and affordable highspeed connections are not available.
And why in the hell did they take the login off the main friggin' page.
All fancy fluff and no functionality improvements.
unless I am missing it, it still does not document your commitment end date. Would be a nice thing to have if they are trying to streamline their online system
Amen to that. Furthermore there is High Speed Int. about five miles from me>result:
I am at the mercy of the satellite if I want HSI, go figure