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Refresh/Reauthorize Directv services?

Discussion in 'DIRECTV General Discussion' started by FHSPSU67, Jan 21, 2008.

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  1. FHSPSU67

    FHSPSU67 CE'er & Retired Engineer DBSTalk Club

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    Jan 12, 2007
    Windber, PA
    Is it still possible to refresh/reauthorize your account via the Directv website?
    If so where, because I haven't been able to find it.
     
  2. curt8403

    curt8403 Hall Of Fame

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    Dec 27, 2007
    I think you need to be logged into your system and then go to the cust service tab
     
  3. Draconis

    Draconis DIRECTV A-Team

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    Mar 16, 2007
    Las Vegas, NV
    It’s still there; problem is that they buried it.

    You need to click on Customer Service -> Troubleshooting -> On Screen Massages -> Please Call Customer Service, Ext. 711/721/722

    Once there you will see a line that says : Finally, try resetting the affected recever by clicking here.

    I do not know if this will work but the direct link I found is:

    https://www.directv.com/DTVAPP/mydirectv/mysystem/mySystemResendAuthorization.jsp
     
  4. CJTE

    CJTE Hall Of Fame

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    Sep 17, 2007
    You can also do Customer Service > Torubleshooting > Channel Trouble > Missing Channels.

    But I'd use Ratara's direct link
     
  5. FHSPSU67

    FHSPSU67 CE'er & Retired Engineer DBSTalk Club

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    Jan 12, 2007
    Windber, PA
    Many thanks Ratara and others. I spent about two hours yesterday looking for it because I know I'd seen it before, but it sure is hidden now:hurah:
     
  6. trdrjeff

    trdrjeff Icon

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    Dec 3, 2007
    It's pretty easy to access over the phone. I've done it a number of times for my receiver in our RV. You just have to tell the voice prompt your on screen code.
     
  7. michaelyork29

    michaelyork29 Godfather

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    Jun 22, 2007
    Ahh...gotta love those on screen massages....just makes you feel better... :)
     
  8. EXTREMUM

    EXTREMUM Legend

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    Jan 18, 2008
    Thank you!

    *Added to Favorites*
     
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