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Refurb or new?

Discussion in 'ViP612/622/722/722K DVR Support Forum' started by Tulsa1, Jan 26, 2012.

  1. Tulsa1

    Tulsa1 Godfather

    Oct 15, 2003
    I purchased a VIP 722K from a vendor on Amazon,com that listed it as brand new. The ser# of the one I received begins with RBERMT
    Is this a sure sign of refurb?
  2. coldsteel

    coldsteel Hall Of Fame

    Mar 29, 2007
    Call or chat in with the R01# and have them check the history of the receiver.
  3. Tulsa1

    Tulsa1 Godfather

    Oct 15, 2003
    This really frustrating. I couldn't get a straight answer from Dish online chat.
    I paid good money for what is supposed to be a new VIP722K and I have serious doubts that its new.
    I just want to find out if it is new or refurb.
    If I didn't care what I got I would have gotten it free from Dish.
  4. phrelin

    phrelin Hall Of Fame DBSTalk Club

    Jan 18, 2007
    Over the years, I got one replacement box that still had all the clear peel-off protective plastic on it and that one came from a different source at the behest of Echostar Engineering because they wanted mine and the first replacement refurb didn't work. I think that one was truly new.
  5. gtal98

    gtal98 Godfather

    Jan 30, 2011
    If it's refurbished/remanufactured it'll say so on the label.

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