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Remote problem?

Discussion in 'Hopper System Support Forum' started by Calvin386, Dec 19, 2012.

  1. Calvin386

    Calvin386 Godfather

    295
    0
    May 23, 2007
    One of my remotes (which is paired with a joey) has the SAT button light staying on.

    If I take the batteries out it goes off. When I put the batteries back in the stays off until I touch the SAT button again. Then it flashes on and off alternating with the TV and AUX buttons turning on and off 3 times. Then the remote doesn't work.


    Any ideas???
     
  2. 3HaloODST

    3HaloODST Godfather

    472
    8
    Aug 9, 2010
    Are any of the buttons stuck down? Dumb question I know.
     
  3. MattG@DISH Network

    MattG@DISH Network DISH Representative DISH Representative

    598
    2
    Jan 6, 2011
    It does sound like a bad remote. Try pressing every button to see if any are stuck though
     
  4. Calvin386

    Calvin386 Godfather

    295
    0
    May 23, 2007
    That's the first thing I checked. They don't seem to be stuck. Will dish replace the remote. I've only had it about a month.
     
  5. MattG@DISH Network

    MattG@DISH Network DISH Representative DISH Representative

    598
    2
    Jan 6, 2011
    Yes, we can replace the remote. Please send me a PM with your phone number or account number and I can get you the details
     

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