DTV shipped me a HR44 a couple of weeks ago. When I called to activate I asked them to send a return label so I could return HR21. CSR assured me they did not want it back. She even gave me the web URL for recycling if I didn't have a local electronics recycling center. Yesterday I received a box for return saying I must immediately return the HR21, remote, and power supply or I would be charged. Thanks to some sage advice I had read on the forum, I had put the HR21 in the closet and planned to keep it for a few months before recycling. No problem, I can now pull it out of the closet and find an old remote and box them up for return. I will not be returning the power cord as I needed it to connect the AM21 to the HR44. Just wanted to offer some friendly advice- if DTV tells you they don't want your old equipment you better keep it for a few months to make sure they really don't want it back before you recycle.