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Returning Customer

Discussion in 'DIRECTV General Discussion' started by scarylibrary23, Feb 5, 2013.

  1. Feb 5, 2013 #1 of 28
    scarylibrary23

    scarylibrary23 Legend

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    Jul 31, 2008
    I'm a former customer of directv is there currently any good deals out there. Havent had service with them almost 2 years. Looking for hd/dvr with two bedroom uphook.
     
  2. Feb 5, 2013 #2 of 28
    lparsons21

    lparsons21 Hall Of Fame

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    Look online at their site. As a returning customer after that long you should be able to get the new customer deal.
     
  3. Feb 5, 2013 #3 of 28
    donalddickerson2005

    donalddickerson2005 Legend

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    Feb 13, 2012
    they are always running deals it all depends on what you want to pay.
     
  4. Feb 5, 2013 #4 of 28
    goinsleeper

    goinsleeper Godfather

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    May 22, 2012
    It takes at least 2 years of the account being disconnected to get the new customer offer.

    Returning customers (account being reactivated within 2 years) get offers based on the account status when the account was disconnected. If you were a good customer, you'll be able to get more. You would need to call to see what your account qualifies for.
     
  5. Feb 5, 2013 #5 of 28
    scarylibrary23

    scarylibrary23 Legend

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    Jul 31, 2008
    think i disconnected in may of 2011 so i dunno
     
  6. Feb 5, 2013 #6 of 28
    donalddickerson2005

    donalddickerson2005 Legend

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    Feb 13, 2012
    your good but if you want the most for your money wait till august and get the nfl season for free.
     
  7. Feb 5, 2013 #7 of 28
    goinsleeper

    goinsleeper Godfather

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    May 22, 2012
    There's a good chance the offers will start in June or July, but I would agree waiting if you wanted to get the best offers. The HR44 may be more abundant at that time as well.
     
  8. Feb 6, 2013 #8 of 28
    donalddickerson2005

    donalddickerson2005 Legend

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    Feb 13, 2012
    Yes I wanted to say July but I figured to be on the safe side give it an extra month. Heck we had to wait till the free preview was over to get nhlci.
     
  9. Feb 6, 2013 #9 of 28
    raj2001

    raj2001 Icon/Supporter

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    Nov 2, 2002
    There are also the costco and referral deals. You can get a $200 gift card by ordering through the costco website and you can also use a current subscriber's account number and get $10 off for 10 months. You can also stack both discounts for maximum savings.

    For the costco deal you do not need to be a costco member and you can use the gift card without a membership.
     
  10. donalddickerson2005

    donalddickerson2005 Legend

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    Feb 13, 2012
    Other reason I love it is in a few weeks we will have the golf masters and DirecTV does awesome I hate the main channel but being able to watch who or what hole I want to is awesome.
     
  11. Brubear

    Brubear Legend

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    Nov 13, 2008
    Costco is installed by Smart Circle International. I have more issues with their installs than any other company, possibly because they are doing so many more. I would not personally recommend a Sam's, Costco, Menards or Best Buy dealer offer for that reason. IMHO & YMMV.
     
  12. dishrich

    dishrich Hall Of Fame

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    Apr 23, 2002
    Since WHEN??? I disco'd back around in September, & within a week of that, started getting "come back as a new customer" offers e-mailed CONSTANTLY...still been getting them every couple weeks since... :rolleyes:
     
  13. donalddickerson2005

    donalddickerson2005 Legend

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    Feb 13, 2012
    Its always funny that after you leave that is when they go 'we want to help you'. I just hope DirecTV doesn't get as bad as dish.
     
  14. lparsons21

    lparsons21 Hall Of Fame

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    Mar 4, 2006
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    Yep, I recently switched and got email the next day with those same offers, and I'm getting them about every other day now.

    Not to mention the 4 calls with the same offers.
     
  15. lparsons21

    lparsons21 Hall Of Fame

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    In my case, D* had made a pretty decent offer before I made the decision to switch. But I wasn't switching because of money, I was switching because I wanted some channels that D* didn't have in HD that I wanted.

    Had the channels I want been there, I'd still be with D*.
     
  16. donalddickerson2005

    donalddickerson2005 Legend

    230
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    Feb 13, 2012
    I have been told that, please tell me what channels DirecTV does not show that dish does. I am not trying to be mean but all of my shows are in HD.
     
  17. goinsleeper

    goinsleeper Godfather

    673
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    May 22, 2012
    A "New Customer" offer is for those who do not have an account with D*. After 2 years of being disconnected, an account is basically archived for the information and an individual can setup new service. This is different than a returning customer or "Winback" offer. Usually the perks are close to the same, if not the exact same. I was merely referencing the difference in my original post.
     
  18. dishrich

    dishrich Hall Of Fame

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    Apr 23, 2002
    Well since you did ask...at the time I dumped D* last summer, this is what D* did NOT have in HD, that E* DID:

    Our 3rd local PBS, that D* will still NOT add in HD
    Bloomberg
    Cooking
    GSN
    G4 (of course, D* doesn't carry it even in SD...)
    H2
    HLN
    Hub
    ID
    LMN
    MavTV
    OWN
    Reelz
    RFD
    Sportsman
    Style
    EPIX 1-3
    Indie-plex
    Retro-plex

    Since then, E* has ALSO added:
    We
    Fuse
    IFC (yea, I know D* JUST now finally spoon fed it out as well...)
    (Sundance HD is currently up in testing & is expected to be added in Feb)

    The big thing for me was that I was totally sick & tired of watching HLN in letterbox on my HDTV's; pretty pathetic that even lowly Comcast here has had this (& several other channels) in HD for almost TWO years (along w/DISH & U-verse here) while the "leader in HD" couldn't see fit to add it until a couple weeks ago. :rolleyes: :p (yea, I know a couple of those others were just now added by D* - too little, too late for me!)

    The ONLY channels that I wish E* had, are Smithsonian & (just now) TV Land - but certainly NOT enough to go back to D*, at least for now. :nono:

    Since I could care less about sports channels (all the missing ESPN's) & the Disneys, (I don't have kids & I sure as hell don't watch it...) I'm getting WAY more HD now that I actually watch, than I did w/D*.
    Between this fact & being stuck with POS, dog-a$$ slow HR20's that D* refused to replace, I simply had lost patience w/paying D* all this $$$ for 3rd rate service!
    After E* gave me an AWSOME deal to upgrade my current, limited Welcome Pak w/supers & 3 SD receivers to 3 HD DVR's (& 1 HD receiver) all at NO charge - along w/the DVR fee being waived for a year - there was NO way I could turn this down; wish I had done it sooner. (upgraded to AT250, of course)
     
  19. dishrich

    dishrich Hall Of Fame

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    OK, what IS the (real) diff then...the point is, whatever you want to call it, it's NOT a big deal for a "just disco'd sub" to get the SAME offers as new customers, ONCE you pull the plug entirely - obviously by all the posts here to this effect. Although in my case, they also offered to pay $200 toward the ETF of my "new provider" - which frankly, is a joke, considering the ETF would be almost DOUBLE this...thx but NO thx. :rolleyes:
     
  20. lparsons21

    lparsons21 Hall Of Fame

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    For me it was the Epix movie channels and Reelz in HD. Otherwise the differences between the two are minimal enough to not be an issue for me.
     

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