Sometimes when rewinding on my HR20-100, the current image freezes for several seconds and doesn't skip backwards even though the white marker is moving and if I hit play, the rewind has actually been working. The "freeze up" can last 3-5 seconds or sometimes 10 or more. I've noticed this definitely on live TV, but I am pretty sure it happens in recorded shows too. The problem seems to occur more often if using RWD level 1 than a level 2 or 3. However if I just missed something in the last few seconds that's when the problem is most annoying. Is this a known/common complaint? I tried searching around, but couldn't find this issue in the troubleshooting guide or in the threads that I searched/scanned. Edit: whoops, I thought I was in the HR20 Q&A forum when I submitted this, if a moderator would kindly move this thread I'd appreciate it.