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Robocall (Regarding lockups)

Discussion in 'DIRECTV General Discussion' started by seern, Jun 10, 2010.

  1. seern

    seern Active Member

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    Jan 12, 2007
    Glen Allen, VA
    I just got a robocall from D* apologizing for the issues yesterday and letting me know they had already identified the problem and fixed it.
     
  2. Earl Bonovich

    Earl Bonovich Lifetime Achiever

    30,092
    3
    Nov 15, 2005
    Everyone shoudl be receiving that call eventually (well at least most).
    It is not exclusive to the CE people.
     
  3. HDTVsportsfan

    HDTVsportsfan New Member

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    Nov 29, 2005
    I got it yesterday....I hit the stop button on the answering machine before it was able to finish leaving the message.
     
  4. Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    Jun 18, 2006
    It's a nice gesture, I think.
     
  5. hdtvfan0001

    hdtvfan0001 Well-Known Member

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    Jul 28, 2004
  6. john18

    john18 Active Member

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    Nov 21, 2006
    +1
     
  7. matt

    matt New Member

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    Jan 11, 2010
    That is nice. That is a hell-of-a-lot-a dialing!
     
  8. Earl Bonovich

    Earl Bonovich Lifetime Achiever

    30,092
    3
    Nov 15, 2005
    Tell me about it... my finger is killing me... especially on this rotary phone.
     
  9. Carl Spock

    Carl Spock Superfly

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    Sep 3, 2004
    Reminds me of a girl I knew in college...
     
  10. matt

    matt New Member

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    Jan 11, 2010
    Really though, 18 million phone calls?! I can just hear it by the time it gets to me:
    :D
     
  11. tfederov

    tfederov Well-Known Member

    4,779
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    Nov 18, 2005
    Got my call yesterday. I think it's great that they've done it. Maybe this will calm all the spinners down.
     
  12. jefbal99

    jefbal99 Hall Of Fame

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    Sep 7, 2007
    No call but I got the email.
     
  13. Sparky Scott

    Sparky Scott Godfather

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    Dec 7, 2008
    I figure 33. $ an hour, of my time to reset boxes.. they owe me credit.
    Just a joke, but, their computers must have been working overtime.
     
  14. hdtvfan0001

    hdtvfan0001 Well-Known Member

    32,456
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    Jul 28, 2004
    ...and then doing it from a United Center payphone no less.... :D

    You must really be worn out.
     
  15. Draconis

    Draconis New Member

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    Mar 16, 2007
    Las Vegas, NV
    /facepalm

    :D
     
  16. netraa

    netraa Godfather

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    Mar 27, 2007
    All the fellow technicians here will get a chuckle at this one...

    Let me tell you how annoyed i was to see 1-800-531-5000 show up on my personal phone as an inbound call.......

    My first response was... What do they want with me today, i'm off today :confused:..... followed 1/10 of a second later by What this is my personal phone:mad::mad:......

    then i answered it and it was the robocall and all was well with the world again:rolleyes:
     
  17. morgantown

    morgantown Icon

    902
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    Nov 15, 2005
    Earl,

    When the did you get back on the board? I figured you never realy left, but good to see your posts again.

    ...thanks for call :lol: Nice touch DirecTV.
     
  18. HerntDawg

    HerntDawg Legend

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    Oct 6, 2008
    Oregon
    I saw the apology on FaceBook, but I knew it happened when it happened, my screen froze :). I was awake. Fixed mine before most were awake.
     
  19. GP245

    GP245 Godfather

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    Aug 17, 2006
    It's nice that Direct recognized the problem and apologized.

    But, some credit applied to my account would have been so much more meaningful!
     
  20. Jon J

    Jon J Grouch Extrordinaire

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    Apr 22, 2002
    Music City, USA
    I've never received an outbound robo call from DirecTV in 10 years. But, that's okay. I know their number. ;)
     

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