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Rude Response to AMC HD Inquiry

Discussion in 'DIRECTV General Discussion' started by chanie, Apr 10, 2011.

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  1. ATARI

    ATARI Hall Of Fame

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    If AMC goes HD before Walking Dead season 2 starts, I will be a Happy Camper!!
     
  2. BigRedFan

    BigRedFan Legend

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    Now that this thread has been such a hit in getting SatRacer to open up, who's going to start the "Rude Response to BBC America HD Inquiry" thread ?....
     
  3. cebbigh

    cebbigh Icon

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    Are there any channels that were on the list that have subsequently moved to the launch que?
     
  4. TDK1044

    TDK1044 Godfather

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    No, ATARI, you're supposed to post that if AMC isn't HD when Walking Dead season 2 starts, you're going to stamp your foot petulently and then send D* the hospital bill for your ER visit. :)
     
  5. billsharpe

    billsharpe Hall Of Fame

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    Southern...
    The OP has explained his point in various posts quite well. I certainly don't need to see the e-mail. DirecTV was wrong in stating when his contract ended. They are not the worst company in the world, but the exchange reported is not a shining example of their customer service.
     
  6. tonyd79

    tonyd79 Hall Of Fame

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    Other than their mistake on when his contract ended, anything else is filtered through emotions. The fact that he will not post the emails here makes me tend to think that he knows that he overreacted or thinks we will think so.

    Somehow I truly doubt that the responses were very rude, just incorrect and stiff.

    To side with either party, how could you NOT want to see the email. Or do you think every accusation is true?
     
  7. paja

    paja Godfather

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    I'm watching on Comcast also and the HD on AMCHD is outstanding.
     
  8. TDK1044

    TDK1044 Godfather

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    It all depends on how the OP structured his original e-mail.

    If he stated strongly that his contract was almost up and that unless D* is going to be offering AMC HD very soon then he would leave for another privider, then a logical response from D* might be that 'Our records indicate that your contract is not up for another 12 months for the following reason..... Regarding your question; we have no plans to add AMC HD at this time'.

    But we'll never know if the response was reasoned or rude, because the OP refused to include the e-mail chain. It would have been very easy to convey the gist of both e-mails and remove any personal information.
     
  9. Hoosier205

    Hoosier205 New Member

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    ...I'm still waiting to hear this "rude" response. So far, the only thing I have read is possibly an incorrect response. The OP doesn't seem to want to show us that either for some reason.
     
  10. ATARI

    ATARI Hall Of Fame

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    Sure, rub it in. ;)
     
  11. jpl

    jpl Hall Of Fame

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    Yep, AMC HD PQ sucks. The reason, from what I found out - Rainbow is sending all 4 of its channels out in one QAM. Rainbow is compressing the crap out of their HD feeds (putting each on 1/4 QAM vs. the 1/2 QAM that they should be). The Killing looks terrible - all those night scenes just look terrible.
     
  12. hancox

    hancox Godfather

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    You and the fanboi patrol have supplied your own! :lol:
     
  13. Hoosier205

    Hoosier205 New Member

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    Pot...meet kettle.
     
  14. mdavej

    mdavej Hall Of Fame

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    You do realize that night scenes are grainy on film too? Anyway, it still looks a heck of a lot better than SD. I'm very happy to hear it's on the short list of new HD additions.

    Back to the topic, every provider I've ever had has been extremely rude and incompetent at times. That's just the nature of any service oriented business. I try to overlook isolated incidents and look at the big picture. Overall, if I'm getting the service, content, price and features I want, I'm happy, in spite of a few bad experiences with clueless CSRs.
     
  15. tonyd79

    tonyd79 Hall Of Fame

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    I have been unimpressed with AMC's HD quality overall. There is grainy and there is grainy. The grainy on that particular movie was macroblocking, not film grain.

    As for topic, I thought the topic became SR's "announcement" until someone took us back to rudeness. However, rudeness is in the eye of the beholder. Was the return email stiff or factual or dismissive or neutral or rude? We don't know. We just know the OP thought it was rude. But all we got here was obvious exaggeration. We just don't know how exaggerated it was.
     
  16. tcusta00

    tcusta00 Active Member

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    Well it's clear we're at an impasse and this thread should be closed. The OP isn't going to post the email and there is the camp that wants to see the email before passing judgement and the camp that is taking the OP at face value. Nothing else is going to come of this except the latter group calling the former "fanboys" and other names so I think we should close the thread.
     
  17. iceturkee

    iceturkee DINFOS Trained Killer DBSTalk Club

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    daytona...
    i apologize in advance but i received my monthly please come back we miss you letter from dtv. customer service wasn't the reason i left. in my many years as a customer, i admit they were very good to me., just way too slow adding national hd that wasn't premium.

    if they ever decide to get their act together, i may reconsider. in the interim, i'm happy where i'm at.
     
  18. joed32

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    In that case I hope you'll be coming back soon.
     
  19. maartena

    maartena Hall Of Fame

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    They do not have an HD version of the channel at all. At least, not the English news channel you are talking about. Al Jazeera as a media organization owns Al Jazeera Sports channels as well, one of which is in HD. (And not in English).
     
  20. jpl

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    Um, I know the difference between 'grainy' and a blocky, pixellated mess. What I see on AMC HD is the latter. It's clearly very overly compressed. It's most prevelant on the night scenes, was my point. The PQ on the channel sucks.
     
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