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Rv problem

Discussion in 'DIRECTV General Discussion' started by Jmcm26, Aug 24, 2013.

  1. Jmcm26

    Jmcm26 New Member

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    Aug 24, 2013
    I have a 18 inch direct tv dish, with a regular d-12 receiver. I have the sat signal above 92 percent but still get this picture. I have it set on 18inch, and multi switch. Any ideas? Thanks in advance.
     

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  2. inkahauts

    inkahauts DIRECTV A-Team

    21,500
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    Nov 13, 2006
    Well, actually, if you have the simple round 18 inch dish, then it is not selected properly in the receiver, because its looking for a 3lnb dish that also pulls from 110 and 119. The names for all the dishes are weird, but scroll through them again. Either that or you have a weird glitch in the system. What are the options for the dish type listed in the menu? And which one did you select?




    Sent from my iPad using DBSTalk mobile app
     
  3. Jmcm26

    Jmcm26 New Member

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    Aug 24, 2013
    Here the dish and reviver
     

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  4. Jmcm26

    Jmcm26 New Member

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    Aug 24, 2013
    I selected 18 inch round. With multi switch. Is this wrong? There are several options I will get them
     
  5. Tisby

    Tisby AllStar

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    Jun 4, 2010
    It looks to me like the message on screen is "Configured dish type does not match order..." or something to that regard. What that means is that according to your home location you should have either an 18x20, KA/KU-5 or SWM-5 ODU. It's throwing up a flag to alert you that you aren't connecting to the same type of dish that is usually on your account. One of the options that you should see is the option to "Continue." Select it and the IRD will continue loading up, just without any channels that you would normally get from the 119 (usually locals).
     
  6. peds48

    peds48 DIRECTV A-Team DBSTalk Club

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    Yup, right on. if this receiver was previously activated, you should have "continue" if this is a new receiver, you might have "get waiver" which you have to call DirecTV for
     
  7. satinstallerguy

    satinstallerguy New Member

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    Apr 21, 2013
    Cleveland
    Just select 18" round dish in settings menu and you will get around this....... Your rx is set to 18x20

    SIG
     
  8. Jmcm26

    Jmcm26 New Member

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    Aug 24, 2013
    Ok thanks, because this is a for my rv will I have to call direct tv every time I use my rv?
     
  9. Jmcm26

    Jmcm26 New Member

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    Aug 24, 2013
    Thanks I figured it out
     
  10. samrs

    samrs MANC DBSTalk Club

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    May 30, 2004
    Flat Branch, NC
    You might have figured out the part about the red x's but.....

    The real question is will you have to call Directv every time you set up your RV. That depends on how often you use your RV.

    An authorization signal is sent out to all receivers on some unknown random timetable, if your receiver is unplugged or searching for a satellite signal it wont receive the reauthorization. Once you get it setup instead of a picture you will get a message to call Directv EX 722. Don't be in an area without some form of phone service. Or take care of it before you head out.
     
  11. inkahauts

    inkahauts DIRECTV A-Team

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    954
    Nov 13, 2006
    Or if he has Internet access he can simply resend authorization. That can be done by phone automated or internet.


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  12. slice1900

    slice1900 Well-Known Member

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    Feb 14, 2013
    Iowa
    I've always been curious, how long can your receiver be left unplugged before it loses authorization? Obviously it can miss at least signal and be fine, otherwise if the signal happened to be sent during a power outage or heavy rain you'd have to reauthorize all your receivers immediately after.

    Receivers I've had disconnected for some time will show the 'authorization expired' message, but usually I've had them disconnected for many months or years so I'm hardly surprised. Just wondering if the timeout is something like a week, a month, a few months?
     
  13. peds48

    peds48 DIRECTV A-Team DBSTalk Club

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    NY
    only time you have to call DirecTV is if the receiver has never been activated. Once activated, you will get a "continue" instead of "get waiver" button
     
  14. BobStokesbary

    BobStokesbary Legend

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    Oct 24, 2010
    I know from recent experience that 5 weeks does not cause a problem with needing to have a receiver "reauthorized". But I have no idea about a longer time.
     
  15. peds48

    peds48 DIRECTV A-Team DBSTalk Club

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    Jan 10, 2008
    NY
    but once again, YMMV. I have seen receivers from movers disconnected for a week that needs re-authorizations. while others longer disconnected works
     

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