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Samsung 4K TVs and the Info Button

Discussion in 'High Definition Displays' started by Rich, Apr 17, 2017.

  1. Bill Broderick

    Bill Broderick Icon

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    There is at least one review and multiple questions answered on Amazon that indicate that the 78 will work with my TV's. The remote that will get the most use will be in a home gym. So, the back light would never be necessary there. The other room is a guest bedroom that will only get use a few weeks per year, tops. Given the people who are most likely to be staying there, a backlight button is not something that they are particularly likely to ever press.

    Thanks for your help.
     
  2. Rich

    Rich DBSTalk Club DBSTalk Club

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    Good reasons to buy the cheaper remotes.

    Rich
     
  3. Christopher Gould

    Christopher Gould Icon

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    I have the old remote with my samsung 4k tv. It came with 2. The big one and the little pointer one. I'm not understanding what you want to do with the info button? If you are looking for the resolution of the source? You can highlight the source and down arrow, pop up window and down arrow to information and click on it.

    And you can't get rid of the media players out of the source tab.
     
  4. Rich

    Rich DBSTalk Club DBSTalk Club

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    I know how to use both the goofy remotes (different on each 4K set for some reason) and the remotes I bought to get resolution info. What I'm searching for is a way to get the sets to display that info. They did at first, now clicking the Info button or the icon on the Menu line doesn't display anything. I press the Info button and get nothing. I go to the Menu line and click on the Info button and get no response. But my issues are only with my ATV and FTV boxes, the Info thing works as it should when using my D* HRs. Even then, I lose the Info function at times and have to do a hard reset on the TV sets. That seems to work every time but the ATVs and FTVs still don't show any resolution info.

    I can get rid of the DVRs on the Source line if I pull the Ethernet cable out of the TV set. Don't want to do that, want the set to work properly.

    Rich
     
  5. Christopher Gould

    Christopher Gould Icon

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    Info button doesn't show me any info when I click it when the source is highlighted. I have always just hit the down arrow when the source is highlighted and then the pop up window appears and I click on information and that gives me the resolution.

    Has their been a software update? Maybe they took that option away. My tv originally came with a built-in guide and samsung took it away.

    20170419_195323.jpg
     
  6. jimmie57

    jimmie57 Hall Of Fame

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    When I do that on my Samsung KU7000 I get nothing but the option to Move or Remove the source from the list.
     
  7. Christopher Gould

    Christopher Gould Icon

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    I have a samsung un60hu8550 with a sek-3500 upgrade one connect box
     
  8. Rich

    Rich DBSTalk Club DBSTalk Club

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    I've been wondering about that too. What gets me is when I use an HR the resolution shows, but the streaming boxes...I get nothing when I hit the Info button. On both 4K sets. I don't understand that, could an update be configured in that way?

    Rich
     
  9. Rich

    Rich DBSTalk Club DBSTalk Club

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    Ahh, the only way I know of to get rid of the DVRs in the Source line is to disable the Internet connection.

    Rich
     
  10. Rich

    Rich DBSTalk Club DBSTalk Club

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    This Info button thing begins to make sense now. The ATV4 only puts out a 1080p feed and that shows up when I turn the ATV on, nothing happens when I use the Info button. The FTV2 puts out various resolutions and I can bring up those resolutions by hitting the Info button. The upscaling BD player only puts out 2160p and that only shows up when I turn the player on. The HR puts out various resolutions and I can access that info by hitting the Info button.

    It seems as if only devices with variable resolutions show those resolutions when I hit the Info button. Hope that makes sense.

    Rich
     
    Last edited: May 5, 2017
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  11. peds48

    peds48 Genius. DBSTalk Club

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    Hmmm, the AppleTV 4 is actually a 1080p device

    Apple TV (4th generation) - Technical Specifications


    Sent from my iPhone using Tapatalk
     
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  12. Rich

    Rich DBSTalk Club DBSTalk Club

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    @ Inky: Thanx for the PM. Fixed it. Read that post a couple times and never noticed that error.

    Rich
     
  13. peds48

    peds48 Genius. DBSTalk Club

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    You are welcome.


    Sent from my iPhone using Tapatalk
     
  14. P Smith

    P Smith Mr. FixAnything

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    :)
     
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