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Save me a call to DTV -- do they still want HR20s back?

Discussion in 'DIRECTV General Discussion' started by ATARI, Jul 12, 2012.

  1. Aug 4, 2012 #101 of 136
    Shades228

    Shades228 DaBears

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    Yes you would lose your recordings.

    HMC (HR34) can stream up to 3 different streams at a time. Meaning that you could not watch the same show in 2 rooms, without doing crazy things just for the same of proving this statement wrong, but you could watch 2 different shows in 2 rooms.
     
  2. Aug 4, 2012 #102 of 136
    dpeters11

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    This is true, everything on one drive, that can't be moved to a new DVR. But I like having only one to do list to manage.

    3 rooms can remotely watch a recording.
     
  3. Aug 4, 2012 #103 of 136
    armophob

    armophob Difficulty Concen........

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    And so I did,
    They are sending me 2 replacement dvrs for my Hr20-700's

    Thank you thread

    now I have to watch 1000 hours of programming in a week

    But they do not want these back. They said the HR20-700 are junk and they want no part of their disposal
     
  4. Aug 4, 2012 #104 of 136
    KarenRichmond

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    So it is a step above what you can do now remotely so that is a positive thing.

    But seriously they need to do something to copy over your recordings or something. Doesn't anyone coming up with these things realize that a bigger hard drive means more stored recordings?? Hence more you do not want to lose?
     
  5. Aug 4, 2012 #105 of 136
    Shades228

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    DVR's were made for time shifting not for archiving.
     
  6. Aug 4, 2012 #106 of 136
    dpeters11

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    There's always hope for the future. Nomad may have just been the beginning.
     
  7. Aug 5, 2012 #107 of 136
    ATARI

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    Well, it's been a month now, and I got my refund check in the mail from DirecTV yesterday. My account has been closed. So I will be taking the HR20-100 to Best Buy tomorrow.
     
  8. Aug 5, 2012 #108 of 136
    Rich

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    We've been fighting this battle for years. The "marriage" between HRs and their HDDs should be broken. What we need is a polygamous "marriage" between ANY HR on an account and ANY HDD recorded on an HR within that account. Then, and only then, (he wrote, with tongue in cheek) will I get an HR 34.

    Using logic won't get you anywhere. Most of us will agree that D* doesn't care, no matter how logical an argument is.

    Rich
     
  9. Aug 5, 2012 #109 of 136
    hasan

    hasan Well-Known Member

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    The only difference between "time shifting" and archiving is the absolute value of the time shift, so in essence there is no difference between them, especially in the context the poster put it....larger disk, more recordings, longer time required to get to them. It's still a time shift, just longer than "next week".

    It's a distinction without a difference, in this specific case.

    It's not that others haven't asked for archiving, they have. This case, however is a lot closer to time shifting than archiving.

    There is no good "copyright" reason to not marry the recordings to the account, which would avoid most of the whole problem. This, of course, has been beaten to death, and is unlikely to happen, although there has never been an explanation from D* as to why they don't tie recordings to accounts instead of DVRs.
     
  10. Aug 5, 2012 #110 of 136
    Shades228

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    I understand your point but the distinction would be once the target audience has watched it it goes from time shift to archive.
     
  11. Aug 6, 2012 #111 of 136
    Rich

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    I don't try to archive anything. Simply because I don't trust the HRs. I wouldn't have twelve active HRs if we could use HDDs on any HR within an account. I've solved the problem with the HRs by using all my HRs to back up each other, but I'd only need 8 HRs if HDDs could be read by other HRs within an account. Archiving has nothing at all to do with my solution. I've got NetFlix if I want to see an older show.

    Rich
     
  12. Aug 6, 2012 #112 of 136
    billsharpe

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    Since there are only 168 hours in a week you'll have to do a lot of fast-forwarding. :D
     
  13. Aug 6, 2012 #113 of 136
    inkahauts

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    Funny.. The only thing I have ever had die on any hr is the hard drive... Something that moving hard drives from one unit to another would not help.
     
  14. Aug 7, 2012 #114 of 136
    Rich

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    Your experiences with D* have been nothing like mine.

    In my case, eleven of my twelve active HRs have 2TB drives in them or on them depending on whether they are leased or owned, so moving HDDs from one unit to another would work.

    I've written enough times about my setup and my reasoning behind it that I find it "funny" to have to do it again.

    Rich
     
  15. Aug 7, 2012 #115 of 136
    inkahauts

    inkahauts Well-Known Member

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    Iknow our experiences have been different. That was the point, and i have a feeling that my experience is more the majority, with hard drives being the thing that dies usually, hence moving hard drives alone is not the final answer for most people IMHO. Simply moving hard drives would not have saved me ever from a hr dying, of which I have only had one actually die over the course of having 10 units since they came out. My folks have had one die as well, and they have had a total of six now. Also a hard drive failure.

    I have never had any problem other than an hard drive die, so the only thing that would save someone from that is either a raid system for an esata, or doing what you do with 12 hrs, or my preferred solution, create a system where the hrs can simply backup their recordings to an additional USB connected hard drive that isn't running all the time. I'd actually like it set up so it only backs up things that over a week old too. If they did that in conjunction with allowing hard drives to move to any DVR, as long as they are on the same account, then I think you would have a real solution that would work for any situation of a failure of a hr.
     
  16. Aug 8, 2012 #116 of 136
    ChE74

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    Canceled DTV some weeks ago. I was told they would send recovery kits to return the 2-leased hr20s. Never heard from them or received anything. Called DTV today and they told me they don't want anything back and I should dispose of them as I saw fit.
    2-Hr20s w/cards and dish antenna. I asked about the cards and the CSR said they may want those back, but since it's been so long and I have received an envelope probably don't want those either.
    Asked for and received the CSRs name and emp. # and noted date and time. Now what do I do with what amounts to useless eqp.?
    I don't think the HDs are worth saving. One HR is original to me but is 5 yrs. old. The other one is a refurb. also mfgd. ~5 yrs ago. It was on life support for the last few months having to be rebooted 1 or 2 times a month.
    Since they don't take up space, I will keep the cards for quite a while until I'm sure that I'm not asked to return them.
     
  17. Aug 8, 2012 #117 of 136
    Rich

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    I've had two HDD failures and I'm not sure one of them was bad. That's out of over 60 HRs that D* has on my account. That doesn't count all the HRs that I wasn't able to activate or activated and deactivated the same day.

    But, to put it frankly, my luck sucks. So, yeah, your experiences have been better than mine. Only once have I gotten the blue screen that says your HDD is shot (a 14 or 75 code, don't remember). I put a large external on that one and it's still running.

    I suppose I could list most of the problems I've had with all my HRs, but HDDs have not been the primary reason for them going bad.

    Rich
     
  18. Aug 8, 2012 #118 of 136
    Racer88

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    Dumbfounded why the aren't recovering HR20's any more(probably their 2nd best model now) but are still recovering the total POS 21's and the 20's other succesors....
     
  19. Aug 8, 2012 #119 of 136
    inkahauts

    inkahauts Well-Known Member

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    I'd guess age. I am sure they are amortizing these things and have a budget and expected life of how long they will support them, and I'd bet they have reach the end of
    Life for these. I'd guess that the other models will follow in a year or two when they start being as old as the HR20 is now.
     
  20. Aug 9, 2012 #120 of 136
    ATARI

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    Exactly, it's an accounting thing (not a performance thing).

    After five years the value of the asset is zero, so it is not worth the expense to have it shipped back.
     

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