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Scoreguide/Active not working?

Discussion in 'DIRECTV Programming' started by HDinLEXplease, Mar 6, 2010.

  1. HDinLEXplease

    HDinLEXplease Mentor

    42
    0
    Jun 20, 2009
    Would anyone happen to know why Scoreguide/Local Weather will not work on 1 reciever?

    I think the active button will not list information either. When I tune to the weather channel or a sports channel the red button does not work to bring up the scoreguide or the local weather. I left it on ESPN for at least five minutes without pushing a button and it still never became available. I am only having this problem on my HR-22, it works fine on the 2 R-15's.

    Just wondering if anyone else is having this problem or if there is something I should try to fix.

    Thanks in advance.
     
  2. RobertE

    RobertE DIRECTV A-Team

    8,024
    0
    Jun 9, 2006
    Reboot the box.
     
  3. jefbal99

    jefbal99 Hall Of Fame

    2,838
    0
    Sep 7, 2007
    I had this on one of my boxes this week, menu reboot takes care of it. Something in the IRD OS got hung up...
     
  4. HDinLEXplease

    HDinLEXplease Mentor

    42
    0
    Jun 20, 2009
    Thanks. That solved the problem.
     

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