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Discussion in 'DIRECTV Installation/MDU Discussion' started by bclark, Sep 26, 2007.
Thanks a lot!
I had mine installed today and having this error 3 hours later. For some reason it seems to just be an issue with my local channels. Both tuners are showing 95-100% signal strength on the tuners when I check. I've switched those gray boxes on the back of the box and it happens only on the tuner that certain box is on. The weird thing is, it seems to fix everything if I have some other HD program recording. Kind of puzzled so I may just call DTV if it keeps up.
Those grey "boxes" are called B-Band Converters, or BBC's. The grey ones are rev2 and have a high failure rate. go here to order 2 new BBC's for free before you call D*: http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P4370042. You will receive two new black rev3 BBC's to swap out your grey ones with.
That multiswitch could be used for additional sat lines but will not work for HD service. If you need more than 4 lines the WB68 6x8 multiswitch is the correct part.
How did the installer explain the lack of HD service?