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setting up disk queue w/Blockbuster at home

Discussion in 'General DISH™ Discussion' started by CeeWoo, Aug 5, 2012.

  1. Aug 5, 2012 #1 of 23
    CeeWoo

    CeeWoo Godfather

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    Dec 1, 2008
    I searched and couldn't find anything on this particular problem, so I thought I'd ask the group

    I signed up for Blockbuster@Home yesterday (got a 1/2 price for 6 month deal). The TV channels went active last night. This morning I go in to setup my DVD queue and get a "click here to add this programming or to complete your registration" type message (not those exact words, but that's what it boiled down to). That makes sense so I have an 'ah ha' moment & figure I need to 'complete registration'

    Well I click here and it calls up my current programming and shows BB at home is subscribed to. But nothing to 'complete registration'. I search around a bit and find that once I have the programming, there should be a box of some sort on the left side of my page with a 'complete registration' box (and showing the number of titles in my queue). Well, despite having the programming, the box isn't there.

    So am I missing something? Maybe the offer doesn't give me disks at home? I've sent an IM to one of the DIRT members, but until I get a reply, I'm wondering if anyone might have a suggestion of something I've overlooked. Thanks
     
  2. Aug 5, 2012 #2 of 23
    Charise

    Charise AllStar/Supporter DBSTalk Gold Club

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    I can't quite recall how I registered, but there was something else to complete. Have you logged on to the regular Dish web site and then clicked on Blockbuster at Home in the black line at the top of the page? I think if you do that, you may get the additional box to complete registration.

    Apologies in advance if that's not it, but, hopefully, that will get you to the correct page. :D
     
  3. Aug 5, 2012 #3 of 23
    CeeWoo

    CeeWoo Godfather

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    Dec 1, 2008
    Thanks-clicking that brought me back to the blockbuster@home sign in page...that that leads me back to the 'my programming' page to add bb to my account LOL

    (was certainly worth a shot though)
     
  4. Aug 5, 2012 #4 of 23
    garys

    garys Hall Of Fame

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    You should be able to sign into Blockbuster@Home directly using the same sign in you have for you Dish account and DishOnline site.
     
  5. Aug 5, 2012 #5 of 23
    CeeWoo

    CeeWoo Godfather

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    Dec 1, 2008
    Tried that...entering sign in ID & password leads me back this:

    To get Blockbuster @Home included with your subscription, sign up for DISH today!
    Already a Blockbuster @Home subscriber?
    To set up your Queue, just complete your registration. Or Visit Us for full details.
    To subscribe, call 1-800-333-DISH or visit dishnetwork.com.
     
  6. Aug 5, 2012 #6 of 23
    Charise

    Charise AllStar/Supporter DBSTalk Gold Club

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    I think I went through what you are, but I can't recall how I got out of it. It was confusing for me too, and I wondered what I was missing. I just wish I could remember what I did, but I think I clicked on so many links that I now don't know what worked.

    Good luck! Maybe it just takes a while for the system to "load" the appropriate page?
     
  7. Aug 5, 2012 #7 of 23
    Charise

    Charise AllStar/Supporter DBSTalk Gold Club

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    Is there anything on the left side of the "My Account" page now? It's towards the bottom in red letters. It took me a while to find it because it's in different type and size.
     
  8. Aug 5, 2012 #8 of 23
    CeeWoo

    CeeWoo Godfather

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    Nope...nothing below the "Was this page helpful?" box and the big black section of corporate links at the very bottom
     
  9. Aug 5, 2012 #9 of 23
    garys

    garys Hall Of Fame

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    Under My Account, go to My Programing. See if this lists it in the Summary. Also, was there a Red Box with Blockbuster@Home just above the "Was this page helpful"?
     
  10. CeeWoo

    CeeWoo Godfather

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    Dec 1, 2008
    Nope, not there
     
  11. garys

    garys Hall Of Fame

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    If it's not listed under "My Programing", you may have to contact Dish or try a PM to a DIRT member.
     
  12. Charise

    Charise AllStar/Supporter DBSTalk Gold Club

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    Jan 25, 2004
    Time for DIRT to intervene then. I think that's the problem--that something went wrong and you aren't getting this on the left side of the accounts screen:

    My Account

    My Game Finder
    My Billing
    My Profile
    My Programming
    My Equipment
    My Appointments
    My Shipments
    My Pay-Per-View Certificates
    My Referrals
    My Offers
    My Locks
    Refer My Friend
    Order Pay-Per-View
    Order From Store
    Restart My Service


    Blockbuster @Home® (inside a red box)

    Titles in Queue: 16
    Manage My Queue (inside another red box)


    Was this page helpful?

    Yes No Somewhat
     
  13. garys

    garys Hall Of Fame

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    Nov 4, 2005
    I looked under promotions and found one that requires On line Dish account to receive discs by mail. I'm not sure if that means the mydish sign up or you need to go through DishOnLine first. It may be a procedure problem, but to me, it doesn't make sense since you use the same sign in for both.
     
  14. CeeWoo

    CeeWoo Godfather

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    Dec 1, 2008
    Thanks for posting that Charise. Nope, not getting that que info line anywhere. It actually was one of the DIRT member who activated this for me...I've written her and will just wait for her to run interference for me.

    I'm sure it'll all work out. DIRT iz good :D

     
  15. Charise

    Charise AllStar/Supporter DBSTalk Gold Club

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    As you say, DIRT is good! I'm sure they'll be able to get you up and running. :D
     
  16. bharath_das

    bharath_das Mentor

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    May 4, 2011
    I am also having the same problem. I checked with DIRT, they tried something and wants me to contact BB to fix the problem. But i am running short of time. May contact BB tomorrow.
     
  17. CeeWoo

    CeeWoo Godfather

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    Dec 1, 2008
    Damn! Epix is part of that pkg...and in activating it on my Roku, it's telling me that I'm in a 14 day free trial and after that will need to subscribe
     
  18. CeeWoo

    CeeWoo Godfather

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    Dec 1, 2008
    DIRT member sent me notice that there's a technical glitch interfering with some of us being able to complete blockbuster registration. He has submitted a claim report for me and says it could take a couple days to fix. I'm betting that also takes care of the Roku problem as well

    No problem, thanks Ray
     
  19. CeeWoo

    CeeWoo Godfather

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    Dec 1, 2008
    It appears everything is fixed

    DAMN BUT I LOVE DIRT!
     
  20. Charise

    Charise AllStar/Supporter DBSTalk Gold Club

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    Jan 25, 2004
    :D
     

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