I am a new DirecTV customer (about a month) and every single time it has rained this month (4 or 5 times) I lost my signal to the satellite. Is this common? Before I switched I talked to some people who said that they very rarely lose signal. There are no trees nearby to interfere and when I go out to look at the dish, it isn't moving in the wind. Is there something the installer could have done wrong to make my dish more sensitive to rain? If I call customer service will they just tell me that this is common and they can't do anything about it? Thanks for the info.