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signal issue

Discussion in 'DIRECTV Tips and Resources' started by dansaint, Dec 8, 2008.

  1. dansaint

    dansaint New Member

    5
    0
    Dec 8, 2008
    For the past week I've had an issue with my DirecTV. Several channels I am coming up with a "Searching for Satellite Signal"

    I've checked the signal strength and it's usually around 91-94%.

    It's getting to the point where if this issue can't be solved we will be switching to Dish TV and I don't want to seeing that Dish will not be carrying MLB Network.

    Any help regarding this matter would be greatly appreciated. This is happening on both of my systems. Certain channels will come in fine and others will have "Searching for Satellite Signal" and sometimes those channels will come in but be another station.

    A few times...ESPNews has been replaced by BYU Television (although the picture is very choppy)

    We have a D11 receiver. This is not HD...it's standard signal.

    When running the system test...The tuner has failed as has the phone line (which is because we don't have a phone line connected due to all of us having cell phones)

    This is our transponder strengths at Satellite 101 degrees
    1-8: 92 0 90 0 88 0 92 0
    9-16: 90 0 92 0 91 0 91 0
    17-24: 90 0 92 0 92 0 93 0
    25-32: 91 0 90 0 90 0 88 0

    at 72.5...the transponders look like this:
    1-8: n/a 93 n/a 0 n/a 94 n/a 91
    9-16: n/a 95 n/a 92 n/a 94 n/a 91
    17-24: n/a 94 n/a 90 n/a 92 n/a 92 n/a 92
    25-32: n/a 92 n/a 91 n/a 92 n/a 92 n/a 92
     
  2. carl6

    carl6 Moderator Staff Member DBSTalk Club

    12,435
    929
    Nov 15, 2005
    Seattle, WA
    You are missing all of your even transponders (which means you are missing about half of all the available channels). Several possible causes for this. You say the problem exists on both receivers you have - do you have the same signal issues on both receivers? Have you tried swapping the two receivers and see if the problem remains on one or both?

    First, make sure you are not using a splitter to feed your coax to your two receivers, each must have it's own line back to the dish.

    Second, check all connections (including any you can reach outside). Make sure they are clean, dry (inside), not corroded, and secure. Remove and reconnect each connector.

    If the above don't resolve the problem, it is possibly a bad LNB assembly in the dish itself. You will need a service call to resolve that.
     
  3. dansaint

    dansaint New Member

    5
    0
    Dec 8, 2008
    Well we are calling tomorrow regarding the issue. So hopefully we can get a service call out to look at it.

    This usually happens at night (I've noticed it especially with ESPNews at night. In the day it's usually pretty clear...although other channels are bad)
     
  4. clb4g9

    clb4g9 Legend

    133
    0
    Sep 23, 2007
    Do you have any kind of multiswitch installed in the system?
     
  5. dansaint

    dansaint New Member

    5
    0
    Dec 8, 2008
    To tell you the truth...I have no idea. I'm currently staying with family while I am out of work...and they aren't technologically knowledgeable. I have an Associates in Computers so they usually come to me regarding tech issues. We've checked all the connections and they seem to be tight. Plus it usually seems to do this at night because of right now...all those channels are coming in fine. But around 5 or 6 when the sun goes down...especially the last few weeks...the picture and everything go.

    For instance...at 12:15 today...this is the 101 transponders:

    92 83 89 0 88 91 91 92
    89 84 91 0 91 94 89 95
    89 81 91 74 91 95 91 92
    90 93 88 48 88 96 86 96
     

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