I did not receive my free stick. I will be writing to email@example.com. Is the stick free for life or just for 36 months? Can I upgrade the stick to a better one or will that only be available to new subs? If my free stick breaks will I get a new one or just a refurbished one? Does the stick have points at both ends like the DirecTV stick? Do I need any additional equipment to use the stick? What if I currently subscribe to a package that comes with a free stick (like Americas Top 180 plus a stick) will I get a credit on my bill equal to the value of the stick? Will there be channel devoted to how to use the stick? Will it be on 110 or 119? Will Ashley be on the channel? I have a vacation home can I take my stick with me for the summer? Will the stick be sent to my billing address or the service address? What if my Homeowner's Association prohibits sticks? Does the stick need to be connected to a phone line? Will those wireless phone jacks work with the stick? Why doesnt DISH buy Tivo-- they have much better stick software? Can I use my stick to point at 110 and 119 at the same time? If I live in a rural area will I need a larger stick? I think that Comcast will be giving out better sticks so I may go to cable.