1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Welcome to the new DBSTalk community platform. We have recently migrated to a community platform called Xenfono and hope you will find this change to your liking. There are some differences, but for the most part, if you just post and read, that will all be the same. If you have questions, please post them in the Forum Support area. Thanks!

SL5 Installation Trouble with 2nd receiver

Discussion in 'DIRECTV General Discussion' started by Latviaman, Apr 2, 2013.

  1. Apr 2, 2013 #1 of 24
    Latviaman

    Latviaman New Member

    9
    0
    Apr 2, 2013
    Installing 2-H24 from a SL5 Dish. R6 cables are direct run from the sl5 to the receiver. the 2nd receiver does have a barrel connect but it is the 3GHz connector. The issue is with the 2nd receiver.
    1) Receiver A is about a 100 ft. run no issues and tranponders on the 101 satellite are all in the 90's the other satellites look good also
    2) When installing the 2nd the odd transponders on the 101 satellite go to 0, and the satellite does not pick-up any channels
    3) If i disconnect receiver A, receiver B works fine.
    4) So maybe a bad cable, not very for us to test, sl5 if hanging off a concrete wall 30 feet in the air. We cant have directv to test no NDA with them yet.
    Directv tech support is a joke I basically get hung up on or transferred to modem tone. Any help would be appreiciated. Thanks
     
  2. Apr 2, 2013 #2 of 24
    texasbrit

    texasbrit DIRECTV A-Team

    5,056
    84
    Aug 9, 2006
    So if this is an SWM dish (hopefully it is, since the H25 won't work with non SWM) where's the power inserter?
     
  3. Apr 2, 2013 #3 of 24
    west99999

    west99999 Icon

    1,348
    45
    May 11, 2007
    H25 are SWM only, are you using an SL5 with SWM module or do you have a SWM5 LNB? Where is the power supply if you indeed have a SWM setup?
     
  4. Apr 2, 2013 #4 of 24
    west99999

    west99999 Icon

    1,348
    45
    May 11, 2007
    Also why do you need a NDA with DirecTV to have them come out?
     
  5. Apr 3, 2013 #5 of 24
    Latviaman

    Latviaman New Member

    9
    0
    Apr 2, 2013
    SORRY NOT A H25 (I have a H24) I work for a large company and we just started installing the SL5 Dish. Are company does not let anyone on site with out (NDA) We will try do get one signed soon.
     
  6. Apr 3, 2013 #6 of 24
    Latviaman

    Latviaman New Member

    9
    0
    Apr 2, 2013
    Okay a little more troubleshooting today.
    I went to receiver B and disconnected HDMI cable on HD TV. I installed a old Non HD TV with RCA jacks and the receiver looks good. All transponders look good. All above 95 on the 101 satellite good picture on tv.
    As soon I move RCA to HD TV, the odd transponders go to zero.
    I am going to try a new HDMI cable and possibly a component cable. Thanks for the replies.
     
  7. Apr 3, 2013 #7 of 24
    Latviaman

    Latviaman New Member

    9
    0
    Apr 2, 2013
    Now I think the trouble is with the LNB.
    I have swapped receiver same issue, I now have the issue on both receivers (Losing odd transponders on 101 sat) If I disconnect either receiver the other receiver works fine. Any thoughts?
     
  8. Apr 3, 2013 #8 of 24
    Beerstalker

    Beerstalker Hall Of Fame

    3,488
    64
    Feb 9, 2009
    Peoria, IL
    I don't think we ever got confirmation. Is this a SWM LNB, or a standard LNB (how many coax ports are on the LNB)?

    You say that the RG6 goes from the LNB straight to the receiver, that leads me to believe that you have a standard LNB with 4 coax ports on it. If that is the case then you need to have BBC's installed on your receivers.
     
  9. Apr 3, 2013 #9 of 24
    studechip

    studechip Godfather

    1,347
    73
    Apr 16, 2012
    Cables are run from the sl5...
    He doesn't have a swm unless he has a swm8.
     
  10. Beerstalker

    Beerstalker Hall Of Fame

    3,488
    64
    Feb 9, 2009
    Peoria, IL
    That's how I take it too, but we should get verification.

    He could have a SWM LNB with a splitter and consider that being the cables run straight to the receiver since there is no multi-switch.
     
  11. Latviaman

    Latviaman New Member

    9
    0
    Apr 2, 2013
    I believe I have a standard LNB there are 4 coax connectors at the LNB. We are running 2 coax cable from the LNB to the H24 location. (Only one is being used since it is a H24)
    BeerStalker: There is BBC connected to each receiver.
    There is not a multi switch at this time (Direct run from LNB to receiver)

    The packing slip for the dish and receiver says:
    KaKu Slimline dish W/SL5 LNB
    H24-700
     
  12. studechip

    studechip Godfather

    1,347
    73
    Apr 16, 2012
    Have you tried swapping the cables at the lnb?
     
  13. peds48

    peds48 DIRECTV A-Team DBSTalk Club

    18,441
    915
    Jan 10, 2008
    NY
    also have you tried new BBCs?
     
  14. carl6

    carl6 Moderator DBSTalk Club

    12,390
    906
    Nov 15, 2005
    Seattle, WA
    So one coax is going from LNB output directly to one receiver, and the second coax is going from a second LNB output directly to the second receiver. With only one receiver connected, everything is okay, but with both receivers connected you are losing odd transponders. You have swapped the two receivers, and the same symptoms remain. Did I get all that correct?

    Make sure both coax are actually going all the way to the connections on the LNB, and that someone hasn't actually taken one of the outputs and run it through a splitter.

    Then, move the two coax to the other two outputs on the LNB and see if the symptoms remain the same or change. You could actually go through all combinations of the four outputs (Rcvr 1 to output 1 & Rcvr 2 to output 2, Rcvr 1 to output 1 and rcvr 2 to output 3, rcvr 1 to output 1 and rcvr 2 to output 4, rcvr 1 to output 2 & rcvr 2 to output 3, 2 and 4, then 3 & 4).

    Also, try the two receivers tuned to the same channel, and try them tuned to different channels. Use the test channels in the 9500 series. Put one receiver on channel 9501 and the other on 9502, then work your way through all of those combinations.
     
  15. samrs

    samrs MANC DBSTalk Club

    1,511
    26
    May 30, 2004
    Flat Branch, NC
    If the old tv used a two prong power plug and the flat screen uses a three prong power plug, thats a pretty good indication that you have a hot ground. Either in the building wiring, the power strip or the tv itself.
     
  16. Latviaman

    Latviaman New Member

    9
    0
    Apr 2, 2013
    Carl6: First & 2nd Paragraph is correct except I have 2 coax to each receiver. We ran two NEW coax to each receiver from the LNB,
    3rd Paragraph I have swapped the coax to different combo's I just dont know which output I am using to which receiver. The dish on the side of 66 feet concrete wall 30' in the air. We need a boom to access. PITA to get to. I have tested with the same channel and diffent channels same issue. I havent tried the 9501 or 9502 channels I don't know what those are.
     
  17. Latviaman

    Latviaman New Member

    9
    0
    Apr 2, 2013
    Yes the old TV is a two prong and the new one is a 3 prong. Not sure how this pertains to the directv issue.
     
  18. carl6

    carl6 Moderator DBSTalk Club

    12,390
    906
    Nov 15, 2005
    Seattle, WA
    You've been plenty thorough in your tests. My guess is either one of the receivers or the LNB itself. You've pretty well ruled out the other possibilities. Given the difficulty in accessing the LNB, I would just get a replacement and put it in and hopefully be done with it. If that doesn't resolve the problem, then you've got a spare LNB on the shelf.

    That you are losing the odd transponders is really puzzling, typically if you lose one or the other it would be the even (due to voltage drop to the LNB). That does tend to point to the LNB, but I just can't think of a reasonable explanation as to why the second receiver is a variable in this.

    Here is an FAQ on dishes, and has a complete explanation of how the stack plan works (which gets into the odd/even question):
    http://hr20.dbstalk.com/docs/Dish, Multiswitch and Cable FAQ.pdf
     
  19. HoTat2

    HoTat2 Hall Of Fame

    7,085
    165
    Nov 16, 2005
    Los...
    Anyway, if a "hot ground" is the cause;

    Here's the official DIRECTV field testing procedure for it if its of any help.
     
  20. Latviaman

    Latviaman New Member

    9
    0
    Apr 2, 2013
    Thank You all for your replies. I am at a standstill for a couple of weeks. The person who has access to the dish is gone for a couple of weeks. I am too scared to get on 32 foot extension ladder and hang off the side of a building. So I will wait for his return. Upon his return I will try a different LNB and if that does not work, I will try one coax at a time. The puzzling part is why does the H24 look good when receiver B is hooked up to the old tv. HoTat2 did mention hot ground, may have to look into that. Thanks again when I do find the solution, I will post with my findings.
     

Share This Page