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Sling Adapter - Slo Mo

Discussion in 'ViP612/622/722/722K DVR Support Forum' started by chris83, Sep 9, 2011.

  1. chris83

    chris83 Legend

    188
    0
    Aug 16, 2006
    Using the Sling Adapter remotely. The picture is fine, but everything is in slo-motion. Any suggestions? Internet connection is high speed and is working fine.
     
  2. MaryB@DishNetwork

    MaryB@DishNetwork DISH Representative DISH Representative

    361
    0
    Jan 18, 2011
    What are you streaming to? Is it happening on more than one channel? Id the streaming device doing so wirelessly?
     
  3. chris83

    chris83 Legend

    188
    0
    Aug 16, 2006
    Hi Mary. On the road at my daughters streaming to my wife's Gateway laptop; tried earlier today and everything was fine. Yes, happening on all the channels and the player is taking much longer than usual to load.
     
  4. MaryB@DishNetwork

    MaryB@DishNetwork DISH Representative DISH Representative

    361
    0
    Jan 18, 2011
    Hi, I am sorry you are having this issue. Have you tried refreashing the browser. Sometimes it helps to log out and then log back in. Let me know, please!
     
  5. chris83

    chris83 Legend

    188
    0
    Aug 16, 2006
    I switched to Firefox. On "Good" quality it is normal speed, but the quality of the picture is not real good. On "Better" we're still at normal speed and the quality is improved. When I go to "Best/HD" the picture hiccups for a moment and then goes to slo-mo. Same with Internet Explorer. Weird.
     
  6. MaryB@DishNetwork

    MaryB@DishNetwork DISH Representative DISH Representative

    361
    0
    Jan 18, 2011
    Thank you, Chris. I am sorry but that is a speed issue.
     
  7. chris83

    chris83 Legend

    188
    0
    Aug 16, 2006
    Internet connection speed?
     
  8. MaryB@DishNetwork

    MaryB@DishNetwork DISH Representative DISH Representative

    361
    0
    Jan 18, 2011
    Yes, most likely the download speed at your location.
     
  9. Jim5506

    Jim5506 Hall Of Fame

    3,652
    34
    Jun 7, 2004
    What is your upload from home, that is the usual bottleneck.

    ISP will sell you 3 meg download but not tell you that upload is 0.75 meg which is way too slow for HD - need at least 1.5 meg upload for HD.
     

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