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Smart Search Suggested Searches Blank

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by D_Thomas, Sep 19, 2011.

  1. D_Thomas

    D_Thomas Mentor

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    Jul 5, 2002
    When you go into the Smart Search option, there are usually 4 suggested searches provided each week by DirecTV. These are 4 large selectable areas to the right of the letters and below the text entry box. These suggested searches appear when you first go into Smart Search and before entering any letters.

    My suggested searches have been blank for the last several weeks. I have 3 HD DVRs and the suggested searches area is blank on all 3 when I go into Smart Search. I have restarted the DVR but this did not fix the problem.

    Is anyone else seeing this? Is there a workaround I can perform or will this be fixed at some future time with a DirecTV change?
     
  2. davring

    davring Hall Of Fame

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    Jan 13, 2007
    Mine are there, never paid any attention to them until I read your post:)
     
  3. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    I use Smart Search every day. Suggested Searches have always been there.
     
  4. JACKIEGAGA

    JACKIEGAGA N.Y. FOOTBALL GIANTS

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    Dec 11, 2006
    Long Island, NY
    Im seeing mine
     
  5. jdspencer

    jdspencer Hall Of Fame

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    Possibly a restart of the DVR wll help.
     
  6. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    The OP tried that. Maybe two restarts in thirty minutes will help.
     
  7. jdspencer

    jdspencer Hall Of Fame

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    Sorry, I glossed over that fact. :) But, the two restarts which clear out the cache might be the answer.
     
  8. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    Yeah. Lets hope the OP checks back on this thread.
     
  9. ThomasM

    ThomasM RF Engineer

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    Jul 20, 2007
    Milwaukee, WI
    Mine have also been blank on my R22 for several weeks.

    They were always stupid and considered to me to be more clutter so I hope they stay broken. Now I wish I could "break" those dopey little pictures containing a show's title and some impossible to make out images of the actors...
     
  10. D_Thomas

    D_Thomas Mentor

    50
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    Jul 5, 2002
    I've still got the issue with the suggested searches being blank. I have two HR24-500s and one HR22-100 and suggested searches are blank on all three.

    I've reset the NVRAM.
    I've restarted twice within 30 minutes to clear the guide data.
    I've sent the re-authorization to my receivers.

    I waited two days for guide data to get fully reloaded. Still the suggested searches are blank.
     
  11. ThomasM

    ThomasM RF Engineer

    4,317
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    Jul 20, 2007
    Milwaukee, WI
    No smart search suggestions...no channel logos... (sigh).

    I'm glad I still have my R15's where features don't "break".
     

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