I called and tried to reorder, but kept getting stuck on the "Free HD". The CSR kept saying that it was only for new customers. It's not a lot of money, but it ticked me off. I'm not a current customer, I am currently with cable, shouldn't I be eligible for this promotion? Just because I had service years ago doesn't mean that they are getting any money out of me now. I would think that they would want someone that was buying their highest package and a bunch of add-ons. Doesn't make a lick of sense to me.