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Special Test Channels 9300 and 9301: Issues only

Discussion in 'DIRECTV General Discussion' started by Earl Bonovich, Sep 22, 2007.

Did you get 9300/9301

  1. Got all test channels 480/481/498/9300/9301

    0 vote(s)
    0.0%
  2. Got 9300/9301 but black screen 498

    765 vote(s)
    81.5%
  3. Got 9300, but not 9301

    38 vote(s)
    4.0%
  4. Got 9301, but not 9300

    6 vote(s)
    0.6%
  5. Didn't get 9301 nor 9300

    6 vote(s)
    0.6%
  6. Don't get any test channel 480/481/498/9300/9301

    112 vote(s)
    11.9%
  7. Was not aware of the test. (had 335 votes)335

    12 vote(s)
    1.3%
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  1. TomD

    TomD AllStar

    56
    0
    Sep 24, 2006
    Finally got both test channels working...

    First tried rebooting and refreshing on D* website - didn't work
    Then heard about reapplying programming via D* website - tried it but the option for HD Access wasn't there
    Then I called D*, got bumped to tech support and CSR mentioned did verify that I have an older HD Access version and he said he would correct. He then reapplied my programming (see below):

    Recent Transactions View your Last StatementDate Access Card Description Amount Tax
    09/23/2007 xxxxxxxx6516 MLB EXTRA INNINGS SuperFan HD - Charge $0.00 $0.00
    09/23/2007 xxxxxxxx6516 HBO HD - Charge $0.00 $0.00
    09/23/2007 xxxxxxxx6516 LOCALS HD - Charge $0.00 $0.00
    09/23/2007 xxxxxxxx6516 HD Access $7.66 $0.00
    09/23/2007 xxxxxxxx6516 DIRECTV DVR Service $4.59 $0.00
    09/23/2007 xxxxxxxx6516 DIRECTV DVR Service $-4.59 $0.00
    09/23/2007 xxxxxxxx6516 HD Access $-7.66 $0.00

    The test channels then came on.

    I happen to mention about the "Searching for sat" message that's coming and going on channel 480 and 498 and the tech CSR put me on hold and came back a few minutes later to say they are aware of this issue and they are working to correct internally (that the issue was not with my system because I verified that I have seen the Congrats slide on channel 498).
     
  2. KillTeam

    KillTeam New Member

    2
    0
    Sep 23, 2007
    2:28AM Greenville, Texas
    I had to do the D* website trick to drop and re-add HD access then both channels worked. Having a small issue thought. Ocassionaly when i change between 9300 and 9301 one of the channels will lose audio. I have to switch channels again and then it will come back. Kind of weird though.

    HR20-700
    Total Choice Plus with HD access
     
  3. levineeh

    levineeh New Member

    8
    0
    Sep 23, 2007
    Total Choice Plus with HD Access, no new billing activity as some have had
    HR20-700 with 0x18

    Getting 498 just fine, as well as 480/481

    Persistent 721 (not authorized) on 9300/9301, even after reset
    HD Access is not even a potentially available option on the DirecTV website when I attempt to change programming, but it definitely appears in summary of my current programming (and I certainly get all the current HD channels)
     
  4. ChicagoTC

    ChicagoTC Legend

    244
    0
    Sep 13, 2007

    This is the exact issue I had. Call D* and ask to have your HD access deleted and re-added to your account.
     
  5. donmesw

    donmesw Cool Member

    11
    0
    Sep 19, 2007
    had the 721 here is Los Angeles for about 1/2 hour. Then I called D*, never spoke to a CSR, but the channels popped in while I was still on hold. : )
     
  6. CG Tustin

    CG Tustin Mentor

    40
    0
    Sep 17, 2007
    Well...

    9300 and 9301 are in the guide but show 721...ch 498 is fine, all other HD channels are fine..I have tried everthing but calling Direct TV, which I guess I may have to do (but should have to...)
     
  7. TomD

    TomD AllStar

    56
    0
    Sep 24, 2006
    Channel 9301 is going back and forth between infomerical to searching for sat
    Channel 9300 is fine other then pixelization and video freezing
     
  8. Blurayfan

    Blurayfan Hall Of Fame

    1,758
    8
    Nov 16, 2005
    Illinois
    HD Access should be listed on the services tab of the change programming below Baby first. However it might be greyed out and unchangeable.
     
  9. kryscio23

    kryscio23 Godfather

    259
    0
    Sep 4, 2007

    Exactly the same here with me here in northeastern PA.

    9301 I have not experienced any pixelation or freezing for the 15 minutes I watched the Tempurpedic infomercial.

    My H20 passed all tests on all test channels just fine.
     
  10. TomD

    TomD AllStar

    56
    0
    Sep 24, 2006
    Checking sat signal on 103 b...

    Getting signals on all transponders now (71, 75, 60, 73, 67, 78, 57, 77, 64, 82, 60, 84, 65, 88, 93, 94

    As a note: lately I have been getting all zeros on odd transponders and searching for sat errors on channel 480 and 498 (comes and goes)
     
  11. poe

    poe New Member

    5
    0
    Sep 23, 2007
    721 for me also. Will call d*.
     
  12. donshan

    donshan Godfather

    474
    0
    Jun 18, 2007
    I got both 9300 and 9301 along with 480/481 but get 498 on only one tuner.

    This was good news as earlier I was able to get the "congrat message" on only one tuner of my HR-20 but got a black screen on the second tuner until I hit Pause/play on it. Seems 9300/9301 were easier to tune than 498. I started a recording of one regular HD channel to tie up one tuner and still got both 9300 and 9100.

    103(b) TP readings range from 80 to 88.
     
  13. Rankor

    Rankor Legend

    112
    0
    Jun 3, 2006
    Aside from a slight audio sync issue both channels worked great on my hr20 with the nation firmware release.
     
  14. homerdodge

    homerdodge New Member

    63
    0
    Sep 9, 2007
    Phillipsburg...
    Well, I was getting 721 and had done a restart, and redone satellite setup, and as soon as the refresh services on the web site completed they showed up as not available. So, I guess I had just missed the winow, and no clue whether the refresh would have worked.
    498 still ok.
     
  15. homerdodge

    homerdodge New Member

    63
    0
    Sep 9, 2007
    Phillipsburg...
    While the 9300/9301 test channels are now off, I was getting 721 when they were up.

    So, I went ahead and had the CSR remove my old HD Access version and add the latest. Hopefully that will avoid any future 721 issues.
     
  16. puckhead

    puckhead Legend

    115
    1
    Sep 21, 2007
    During tonight's test:

    9300-Perfect
    9301-Perfect
    498-Congrats
    480-SFS ....Bad BBC perhaps?
    481-Confirmed

    HR20-700
    Ox18a-8/28
    No switch.

    No "tricks" needed.
    Phoenix, AZ market.

    Thank you for your continued efforts.
     
  17. Capmeister

    Capmeister Large Hairless ApeCutting Edge: ECHELON '08

    5,222
    2
    Sep 16, 2003
    This morning, on the DVR that didn't see the white message on 498... well, now it's showing up. :)
     
  18. putalydonit

    putalydonit Cool Member

    20
    0
    Apr 1, 2007
    seattle-got all but 9300 9301
     
  19. skyviewmark1

    skyviewmark1 Godfather

    367
    0
    Sep 28, 2006
    While I agree that they should go ahead and light them up, I hardly would call a test where 10% of the people didn't get the channels, a success. And I still believe that there should have been on option on the poll for people that had the 721 error.

    I never got past the 721 last night no matter what I tried. And from what I was readiing I was far from alone on that one. But yes.. Go ahead a lite em up and we can fix these issues.
     
  20. kenn157

    kenn157 Legend

    245
    0
    Jan 22, 2007
    Don't have 9300 or 9301 or 9000 or 9001.
     
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