I had a dish 500 and 300 pointing at 110, 119, and 61.5 for the longest time, with my Albany, NY locals. I just today had Dishmover install a 1000.4 Eastern Arc at my new house about 20 minutes south of my old house picking up 72.5, 61.5, and 77. I can not get my locals at my new house and am being told by a CSR that I live outside the spotbeam for my locals, I live smack dab in the middle of the spotbeam for the Albany, NY locals and explaind that to the CSR, they said that there are pockets that can not get the Local's and in the system it won't even let them select to add locals on my account for my address. I am frustrated! Any thoughts?