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Stay away from macpalace.com!

Discussion in 'Tech Talk - Gadgets, Gizmos and Technology' started by RunnerFL, Feb 1, 2014.

  1. Feb 1, 2014 #1 of 74
    RunnerFL

    RunnerFL DIRECTV A-Team

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    For those of you with Mac's looking for parts... Say away from macpalace.com!! I tried ordering a part from them which they advertise for $48 only to get a response claiming Apple is now asking $75 for the part. They told me if I still wanted the part I needed to send them the difference. I politely responded telling them no, that they could honor their advertised price or refund my money. Well, I got a refund.

    Their site still has it for $48, not the $75 they claim.

    They are scam artists!
     
  2. Feb 1, 2014 #2 of 74
    coolman302003

    coolman302003 2014 NBA CHAMPIONS!

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    Glad to hear you received a refund. I have always heard good things about http://www.macsales.com/ (Other World Computing) so that would be a site I would recommend for parts. However, I am not sure if they sell a lot of replacement parts such as display screens, logic boards, keyboards etc.
     
  3. Feb 1, 2014 #3 of 74
    AntAltMike

    AntAltMike Hall Of Fame

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    What scam? You got your money back. They are just doing a sloppy job updating their web page's price entry for this item. I've run into that a few times, myself.
     
  4. Feb 1, 2014 #4 of 74
    RunnerFL

    RunnerFL DIRECTV A-Team

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    I didn't get scammed, no, but I'm sure others fell for this scam. When you advertise for one price and won't sell for that price while hitting up the customer for more it is a total scam.
     
  5. Feb 1, 2014 #5 of 74
    RunnerFL

    RunnerFL DIRECTV A-Team

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    Thanks. I just checked them and they don't have the RAID battery I'm looking for.
     
  6. Feb 1, 2014 #6 of 74
    djlong

    djlong Hall Of Fame

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    The scam part is advertising for $48, demanding more and placing the blame on Apple, then CONTINUING to advertise for $48 - even though, if the business was being truthful, they KNOW they can't/won't sell for that price.

    That's a version of bait and switch which is ILLEGAL.
     
  7. Feb 1, 2014 #7 of 74
    AntAltMike

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    Gimme a break. This matter is a simple price change that has not been updated.
     
  8. Feb 1, 2014 #8 of 74
    RunnerFL

    RunnerFL DIRECTV A-Team

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    Not hardly.
     
  9. Feb 1, 2014 #9 of 74
    inkahauts

    inkahauts DIRECTV A-Team

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    Have you worked retail in California lately? That's a huge fine. Why? Because its still an issue. It may have been a mistake when it first happened, which is still a fine, but it should have been fixed by now. That's unacceptable. The longer it takes to change the more times they can be caught and the bigger the fine. No reason web pricing isn't easier to fix than retail pricing.
     
  10. AntAltMike

    AntAltMike Hall Of Fame

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    I went to the macplace.com website and copied the part numbers for two parts in the $20 to $30 range and then googled those two part numbers along with the word, "price" and there was about a 20% variation in the prices that came up on the first ten pages found containing each item, with macpalace.com's prices being at the lower end of those ranges but roughly tied with the other lowest priced sellers. If you'd like, we can work out some kind of a wager where we take a sample of items on macplace.com and order them and see if they sell for those prices, but the bet would have to be large enough to cover the cost of the purchases.

    Bait and switch is a tactic that can work in retail sales, where the buyer incurs the expense of traveling to the store before being told that the product is unavailable. I drove 70 miles to Boston to buy a stereo that was advertised as "supply limited" and was the first person there when the store opened and the clerk told me they had sold out, but he could give me a good deal on a slightly more expensive, but "better" product. That is bait and switch. The switch part was, he tried to sell me another product that I likely would not have driven 70 miles to buy. There was no switch involved in your transaction, and no transaction cost that you had incurred that put you at a relative disadvantage.
     
  11. RunnerFL

    RunnerFL DIRECTV A-Team

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    How you don't see this as a scam is beyond me... It's as plain as day. Or maybe you're just here to stir up things... No switch? How about a last minute price switch from what is STILL advertised on their site. Flat out scam!

    You buy from them, I won't and I'll encourage everyone I know to boycott them as well. If I knew who to contact I'd report them.

    BTW, I bought the battery elsewhere for $55 with no "Apple wants more" BS.
     
  12. SayWhat?

    SayWhat? Know Nothing

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    It's not Bait and Switch, it's simply refusing to honor an advertised price. Whether or not that's illegal varies by state law.

    They really have three choices if an order is placed for an item with an incorrect price:

    * Honor the price even if means a loss to them.

    * Cancel the order.

    * Ask for the difference. They can't demand the difference though, or charge it without customer consent.

    The problem comes in if they continue to display the incorrect price. In this case, maybe they just haven't changed it yet. If they don't change it in a few days, then there may be a problem.

    Bait and Switch is something else.

    Merchant advertises Item A at a bargain price. Customer goes to buy that item, but merchant refuses to sell it, instead trying to get customer to buy Item B at a much higher price. If the merchant had Item A at the advertised price, but sold out, it's probably not illegal. If they never had it, that's a different matter.
     
  13. SayWhat?

    SayWhat? Know Nothing

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    The test would be to post the exact item in question and see what happens if someone else tries to buy it at the lower price
     
  14. RunnerFL

    RunnerFL DIRECTV A-Team

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  15. SayWhat?

    SayWhat? Know Nothing

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    OK, so who's going to be the Guinea Pig?
     
  16. AntAltMike

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    I haven't bought anything "mac" (other than fast food) since Sculley took the reins of the company to save it from the boy genius.
     
  17. Dude111

    Dude111 An Awesome Dude

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    Im sorry you had that happen but I am glad you got your $$ back!
     
  18. damondlt

    damondlt New Member

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  19. AntAltMike

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    I used to get a kick out of the car ads that said: $13,999.000 (price after $3,000 down payment or trade-in)
     
  20. inkahauts

    inkahauts DIRECTV A-Team

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    Uh, that's not illegals because they stipulate that's under certain conditions.

    Flat out listing the wrong price is in many states, which is what that site is doing and not fixing it. Here in California its huge fines and illegal.
     

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