Called today and did the "terminate service" at the prompt. It did not ask if I was moving and directly connected me to someone. Best she could do for me is - ST MAX - 6 payments of 38.99 - $10 off my bill for 6 months. I asked if she worked in retention and she said yes. Told her that I heard some folks were getting it for free and she said that was only new customers. Told her that I heard some long time customers were getting it for free and she said that wasn't the case. Guess I will try again another time. I've been a DTV customer for over 15 years.... If anyone has any tips or advice, I welcome it.