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Super Crop Bug: List of Affected TVs

Discussion in 'DIRECTV Tips and Resources' started by Stuart Sweet, Sep 17, 2007.

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  1. Sep 25, 2007 #41 of 211
    Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    I don't know, but I hope it's because they are trying to fix it, and sometimes to make an omelet, as they say...
     
  2. Sep 25, 2007 #42 of 211
    Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    Yes, I did this and saw the bug on my slingbox.
     
  3. Sep 25, 2007 #43 of 211
    Coffey77

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    Good point! I kept thinking they haven't started fixing it yet and it was just getting worse on it's own. You're probably right, they're trying stuff. In a backwards way - they might be on to something as it's gotten worse. That could indicate they have an idea as to what it may be and now just need to go in the other direction. :)

    Updated Post #2 with more TVs and some new links to the ones that do and DON'T have the SCB.
     
  4. Sep 25, 2007 #44 of 211
    davring

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    I think as more shows are being filmed in HD but shown in 4x3 letterbox in SD more people are using the feature and seeing the problem.
     
  5. Sep 25, 2007 #45 of 211
    PoitNarf

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    Stuart, I actually mean disconnecting the cables as soon as the bug appears, seeing if the act of disconnecting and reconnecting has any affect on the bug at all.
     
  6. Sep 25, 2007 #46 of 211
    Tbettini

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    I get super crop on my Sharp Aquos as well LC32D62U
     
  7. Sep 25, 2007 #47 of 211
    Dr_J

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    Whenever I go to crop, it's like a zoom-in, where the outer edges get chopped off. Is this what you all mean? I've got a 5-year-old 53" Hitachi rear projection TV with HR20-700, 0x18a connected via component. (No HDMI on TV).

    I never use crop anyway, just stretch.
     
  8. Sep 25, 2007 #48 of 211
    PoitNarf

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    Watch this video and you'll see exactly what we're talking about:

    http://www.youtube.com/watch?v=HHVRorJ8ZvM
     
  9. Sep 25, 2007 #49 of 211
    Coffey77

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    I like this. Maybe somewhere within the change from HD to SD we're seeing the issue. It almost makes sense as to some of the content I downloaded via VOD that I know was only SD I was not able to re-create this issue.

    Very good thought davring!
     
  10. Sep 25, 2007 #50 of 211
    Coffey77

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    I almost want to say we've debunked that it's the TV's fault - sort of. Somewhere within the programming they've left something in that "hints" at our TVs to stretch it out... We could say that we need to rely on the HR20 to "filter" this code out to stop telling our TVs to make the SCB.
     
  11. Sep 25, 2007 #51 of 211
    llowrey

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    Samsung HL-T5675S, SCB on both HDMI and component. HR20-100 0x18A & SCB seen on all releases.
     
  12. Sep 25, 2007 #52 of 211
    Coffey77

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    Alright! A -100!!! [​IMG] [​IMG]. I don't mean "alright" you have a problem of course. Just more feedback. :)
     
  13. Sep 25, 2007 #53 of 211
    69hokie

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    I had the bug again last night while watching a previously recorded SD movie using the HDMI feed to my Samsung with the HR20 format set at 1080i crop (where I normally have format set). I paused the movie (dog wanted to go outside), and it paused, blinked, and there was the super crop bug paused on screen. I came back a few minutes later and it had gone back to normal while it was paused...weird. I continued the movie, later paused it again, normal picture, when I started the movie again it went into super crop. I went to my HDMI switch and changed to another feed to the Samsung, effectively cutting off the HR20 from feeding the television. When I went back, it took a second or two for the HDMI handshake, and when the pictue came back it was still in supercrop. I didn't physically disconnect the HDMI cable, but electronically I believe it was an open circuit. Through the evening I experienced supercrop in and out via the pause and when I played with format. It finally hung in supercrop and I reset the receiver to rid myself of the pest at least for now. I am convinced the bug is in the HR20...it looks too much like a vertical version of the normally horizontal 480 stretch, 720 stretch, and 1080 stretch....is always keyed by a call for format change or trick play....and has never been triggered by any television change of format or other televison operation.
     
  14. Sep 25, 2007 #54 of 211
    armophob

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    My theory is still based on the fact that the HR20 has all outputs always on. So even though you went to a different source, the handshake was still active. By disconnecting the cable it would tell the HR there is nothing there to talk to.
     
  15. Sep 25, 2007 #55 of 211
    Stuart Sweet

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    I'm not opposed to doing that, let me see when it rears its ugly head, if I can do that.
     
  16. Sep 25, 2007 #56 of 211
    69hokie

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    What I did was change the switch to a different source input to the television via the single HDMI cable connected to the television, selecting in this case my dvr, which was of course off. When this was done, the HDMI feed from the HR20 was effectively disconnected internally in the switch and was feeding nothing. The switch only has one output with three selectable inputs. Unless I am off base, the HR20 cannot maintain a handshake with the television unless it is connected through the switch to the television which it was not when I operated the switch to another input source (the dvd player in this case). Of course...I have been know to be wrong on occasion.
     
  17. Sep 25, 2007 #57 of 211
    armophob

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    I may have misread your post. You have a physical switch for routing HDMI paths? Or is it an electronic receiver/switch of some sort?
     
  18. Sep 25, 2007 #58 of 211
    armophob

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    Ok, we were writing at the same time. Is the switch powered at all?
     
  19. Sep 25, 2007 #59 of 211
    69hokie

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    Yes, but for purposes of a remote....it would seem doubtful to me that the switch power would maintain in effect three different handshakes with the television at once but anything is possible. I would have physically disconnected the cable, but at the time the switch seemed a good idea. I really doubt the connection or disconnection of HDMI has any affect at all on this bug...cause or cure.
     
  20. Sep 25, 2007 #60 of 211
    69hokie

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    Has anyone with multiple HR20's swapped them in their home to verify the bug follows the HR20?
     
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