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Superfan is Now Free, I Want my Money Back !!

Discussion in 'DIRECTV Programming' started by dreadlk, Oct 6, 2009.

  1. Oct 8, 2009 #41 of 167
    Ken S

    Ken S RIP

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    Saw the ad during the MLB playoff game. It was an ad for Sunday Ticket and it clearly said that Super Fan was now free.
     
  2. Oct 8, 2009 #42 of 167
    VaJim

    VaJim Godfather

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    Virginia...
    ...it did at my house.:p
     
  3. Oct 8, 2009 #43 of 167
    dreadlk

    dreadlk Hall Of Fame

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    Ken this is exactly what sometimes steams me about this forum.
    If the Ex CEO of Directv had an unusual Bowl movement it would be posted all over this forum, yet when something like this happens it takes regular posters to find out about it and then you have too wade through the skeptical posts that make it seem like your imagining stuff.

    I got my Refund and I suggest that all of you should be looking for a refund and please ignore that post about 25% of the season is already done so tuff luck!

    It's been 3 games so far and the first one was in HD for free, so for your $100 at best you got 2 games. THATS $50 extra that you paid for each of those two games.
    If your OK with that then you got cash to burn.
     
  4. Oct 8, 2009 #44 of 167
    dreadlk

    dreadlk Hall Of Fame

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    There is no more Superfan, there is no way that Directv can put back on this extra fee next year. It should have dropped from last year but because of greed they decided to see if they could get away with it just one more year and instead it backfired, the lousy sign up rate for NFLST forced them to make all sorts of new deals just to hopefully break even. They are now so desperate that they will now give new subscribers 5 free months of subscription if they sign up for NFLST and they also dropped the $100 charge for existing customers.

    My source in D* tells me that next year they will have just one plan at around $250. SD, HD and 3D included
    .
     
  5. Oct 8, 2009 #45 of 167
    hasan

    hasan Well-Known Member

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    If true, that's a step in the right direction, but is still just about twice what it's worth to me.:)
     
  6. Oct 8, 2009 #46 of 167
    Movieman

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    I think its a great move. I dont think it was about ripping people off or backfiring. These marketing changes all the time. More than anything customers are seeing what happens when these companies compete. Its more likely that since RZ is being offered by other carriers Directv had to do something. Dont be surprised if more changes were to come to keep up with the competition.
     
  7. Oct 8, 2009 #47 of 167
    heisman

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    A large number of people get free health insurance as well. Doesn't mean you have to rub it in the faces of people who don't.
     
  8. Oct 8, 2009 #48 of 167
    Ken S

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    I agree with you, but the value of ST to me relates more to what I value I put on watching the NFL. I'm not sure I'd even pay $99/season anymore.
     
  9. Oct 8, 2009 #49 of 167
    Ken S

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    It might be a good move, but their timing is off. They had to realize that their customers that paid the fee without complaining might be upset when only a week or so later they're giving it away free.
     
  10. Oct 8, 2009 #50 of 167
    DanER40

    DanER40 Legend

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    Oct 25, 2007
    Is this deal for current DTV subscribers or just new?
     
  11. Oct 8, 2009 #51 of 167
    Movieman

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    You have to consider also how many people really called in for that credit. The are many customers that dont know they can get the credit and will not see this money returned. Im sure the move will be not to charge for this in the future.
     
  12. Oct 8, 2009 #52 of 167
    lcarolina

    lcarolina Mentor

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    This same deal has been available each of the previous two seasons right around the same point in the season. Each of the past 2 seasons I've started the season without ST because of the cost and the fact that many of the early Giants' games were available to me locally. Eventually DTV offers free superfan but really it's a wash... with close to 25% of the season completed, they discount the ST+SF by 25%.
     
  13. Oct 9, 2009 #53 of 167
    Ken S

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    My guess is if they're running ads during the baseball playoffs that a pretty fair number of subscribers are going to find out about the freebie.
     
  14. Oct 9, 2009 #54 of 167
    hancox

    hancox Godfather

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    There is a joke in there about certain people on this forum being able to check said bowel movements by proximity, but I'll refrain :)
     
  15. Oct 9, 2009 #55 of 167
    TBlazer07

    TBlazer07 Grumpy Grampy

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    They do this every year a few weeeks into the season. Peiople are paying the same price for 9 weeks of ST as they did for the full season so they give it back with SF. In a few weeks ST will be half-price if you call. Does that mean everyone who had it all seasom should get a refund?
     
  16. Oct 9, 2009 #56 of 167
    vicmeldrew

    vicmeldrew AllStar

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    well i just called dtv and got transferred to retention; i was polite, have been a longstanding customer with good record and got my superfan refunded and nhl center ice free for the year and $10 month credit for 6 months for the superfan inconvenience; sometimes it pays to ask.
     
  17. Oct 9, 2009 #57 of 167
    hiker

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    For you guys getting these deals, are you sure you are not also getting a 1 or 2 year commitment? I would send them an email and ask.
     
  18. Oct 9, 2009 #58 of 167
    vicmeldrew

    vicmeldrew AllStar

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    well i had 22 months left on my most recent commitment so that is not an issue; i also see no reason why i would leave D at this point and if i did i would just pay up
     
  19. Oct 9, 2009 #59 of 167
    blackhawkzone

    blackhawkzone Godfather

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    so when things go on sale at the supermarket, do you go back and bitch later since you paid full price.

    I cant wait to see all the bitching and complaining when prices for everybody's directtv service goes up in February, and you know it has to with them giving out credits like freakin candy.
     
  20. Oct 9, 2009 #60 of 167
    DavidMi

    DavidMi Legend

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    Aug 24, 2009
    It happens all the time at department stores, it's called a price adjustment.
     

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