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Tax time for 2012, software or online?

Discussion in 'Tech Talk - Gadgets, Gizmos and Technology' started by armophob, Jan 5, 2013.

  1. Lord Vader

    Lord Vader Supreme Member

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    Beginning in early 2012, with TurboTax 2011 tax year version, I can't use the software version at all unless I do it in a Windows XP virtual environment on my Windows 7 PC. This is all due to TurboTax's f-----g .NET Framework 4.0 issue. My .NET Framework files are all up to date, but every damn time I tried to install last year's TurboTax, and now trying to install THIS year's TurboTax, I get the same error message regarding .NET Framework 4.0, and NOTHING the Intuit people have suggested works. Hell, even their troubleshooting tips for Windows 7 PCs isn't correct. Their instructions don't match the configuration of Windows 7 systems.

    Idiots.
     
  2. Hoosier205

    Hoosier205 New Member

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    Works fine in my Windows 7 PC with .NET 4.5.
     
  3. Lord Vader

    Lord Vader Supreme Member

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    I don't care. It DOESN'T work AT ALL in my Windows 7 PC with .NET 4.5.
     
  4. djlong

    djlong Hall Of Fame

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    It smacks of not being a .NET problem but something else on your system that is screwing things up - otherwise EVERYONE's Win 7 PC would be affected.

    This is one of Windows' big problems - so many things being installed and not COMPLETEL uninstalled over the years leaves a messy registry behind. And I say that having been a Windows developer for many years.
     
  5. Lord Vader

    Lord Vader Supreme Member

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    Well, a search through the TurboTax forums indicates that there are others who also are suffering this problem.
     
  6. djlong

    djlong Hall Of Fame

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    No doubt about that. The problem is trying to figure out what combination of hardware, software and revisions produce this problem. Given the nature of the Windows beast and Windows software, that's a *tall* order. Never mind the fact that you're having to coordinate a research effort amongst {dozens|hundreds} of individuals out of possibly millions of customers for whom it worked and THAT effort has to be in support of a $50-$80 product that has no "service contract".

    I don't envy your position.
     
  7. hdtvfan0001

    hdtvfan0001 Well-Known Member

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    I've been using TurboTax on PCs for more than 10 years without a single issue.

    Basic diagnostics 101 makes one look at what is unique on a PC that would prohibit mainstream software from working.

    The top 2 causes - failure to keep basic OS current and virus/firewall obstruction.

    Those may/may not apply, but are often the cause.

    If software works on many millions of PCs but has issues on a fraction...then owners should examine what is "nonstandard" on their setup.

    I'm aware of at least 2 people who still have AOL on their PCs...which has been proven to trash PCs...so each environment warrants closer inspection before pointing fingers at mainstream software.
     
  8. jerry downing

    jerry downing Godfather

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    I just did my taxes today using TT and I saw that there was a $20 fee for E-filing state taxes. You can pay this fee by having it deducted from your return, however there is a $30 fee for doing that. It's the first time that I have ever seen a fee being assessed in order to pay a fee.
     
  9. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    That is a new one ... so $50 for e-filing? None of that charge if you decided to print and mail it in?

    As far as my taxes: Up until last year Indiana allowed free state filing online. Last year as a transition they gave out coupon codes for TurboTax and other websites. This year no extra discount (that I could find).

    So this year I got to the end of my taxes online on TT and they wanted to charge me ~$15 for federal and ~$28 for state. I considered using someone else for the state portion, so I went to another website ... filled out all of their info ... ended up with the SAME results as TurboTax and paid $15.60 including e-filing. ~$15 is better than ~$43.
     
  10. Lord Vader

    Lord Vader Supreme Member

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    Why did TT even charge you to e-file for federal return? I filed mine for free.
     
  11. Davenlr

    Davenlr Geek til I die

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    TT only allows 1040EZ free I think, and if you want to import any of your previous years stuff, they wont allow it on the free version. Make you reenter all last years data over again. I did it like you, just kept refusing the "upgrade" offers, and kept clicking on the free version. Must have asked me like 10 times. Was really annoying, but I got my return back Fed 2nd.
     
  12. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    Yep. Itemizing due to mortgage deductions and other items that make it worthwhile to get away from the "EZ" and "A" forms.

    For TurboTax the rules are:
    Free federal and state online tax preparation and e-filing with TurboTax Freedom EditionSM if in tax year 2012 you meet one of the following:
    * Qualify for the Earned income Tax Credit (EITC), or
    * Earned $31,000 or less adjusted gross income (AGI), or
    * Served Active Duty Military (including Reservists and National Guard) with a military W2 and AGI of $57,000 or less.

    There are other tax sites that allow more income and still let you file free.

    OnLine Taxes
    Visit Online Taxes to file federal and Indiana tax returns for free if: Your adjusted gross income (AGI) is between $12,050 and $57,000 regardless of age.

    HR Block
    Free federal and state return if your adjusted gross income (AGI) is $57,000 or less and you are age 52 or younger.

    TaxHawk
    TaxHawk® allows you to e-file your Indiana State and Federal taxes for free if you meet the following requirements: Adjusted gross incomes of $57,000 (or less) and Age betweed 23 and 65 (on December 31, 2012)

    TaxAct
    Free federal and state e-filing if your adjusted gross income (AGI) is $51,000 or less and you are age 18 through 57 years old.

    1040NOW
    Free federal and IN tax preparation and e-file if your AGI is $32,000 or less and you live in Indiana.

    TaxSlayer
    Taxpayers are eligible for free filing if they meet the following requirements: their Federal AGI is less than $30,000.

    Source: http://www.in.gov/dor/4741.htm

    Check your own state to find offers in your own area.
     
  13. Lord Vader

    Lord Vader Supreme Member

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    I didn't use the EZ form and my efile was still free.
     
  14. armophob

    armophob Difficulty Concen........

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    The online version does not file it until you pay the $49.99. You cannot get to the filing stage without paying. You paid what you paid up front for the software.
    It is not a filing fee. It is a usage fee.
     
  15. Lord Vader

    Lord Vader Supreme Member

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    I've used TT for years and have yet to pay for the software (and no, I don't steal it) or for filing.
     
  16. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    So all your complaints in this thread were about a software you were using for free? :rolleyes:
     
  17. armophob

    armophob Difficulty Concen........

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    It would be a terrible business model on their part to give it to all of us for free, so please don't spread the word on the secret.
     
  18. Lord Vader

    Lord Vader Supreme Member

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    No complaints. Observations.

    I never do. ;)

    On a related note--my refund just hit my bank account about an hour ago. Filed Sunday night, February 3rd; refund received Feb. 13th. Not bad.
     
  19. wingrider01

    wingrider01 Hall Of Fame

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    Just e-filed with H&R block installed software, I have not seen 52 in a decade and my AGI is higher then 57,000 - no charge
     
  20. Marlin Guy

    Marlin Guy Hall Of Fame

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    Paid Accountant saves me thousands.
    I never understand what they do, even when I see the forms sent to me to be signed, but their savings greatly outweigh their nominal fee.
     

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