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The DIRECTV Plus® HD DVR: A Look at the 1st Year

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Doug Brott, Aug 2, 2007.

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  1. Aug 3, 2007 #81 of 241
    BubbaDude

    BubbaDude AllStar

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    Interesting comment. Perhaps you can rate some features for me.

    1. Trick play modes have a delay of 1-3 seconds before anything happens, fine or acceptable?
    2. "Channels I Get" is totally wrong, fine or acceptable?
    3. "Series Link" is unreliable, fine or acceptable?
    4. Autorecord is totally broken, fine or acceptable?
    5. Frequent audio and video dropouts, fine or acceptable?
    6. Massive pixellation on MP4 channels when doing 30-second slip or 2 second replay, fine or acceptable?
    7. Slow motion is unusable on third party remotes, fine or acceptable?
    8. Shows frequently stop recording in mid-stream due to changes in Guide Date, fine or acceptable?

    Like I said, some old-timers lack perspective.
     
  2. Aug 3, 2007 #82 of 241
    Ken S

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    Atari,

    I can understand the irritation...kind of the same thing (maybe from a different polarity though :)) that caused me to post in this thread in the first place. Guess we both kind of got sucked in. Peace.

    Just to clarify, while I don't agree with the way the article paints the current condition of the HR20. I do find that people like brott have done a great job in posting many helpful articles on the device. I very much appreciate their work.
     
  3. Aug 3, 2007 #83 of 241
    say-what

    say-what Active Member

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    BubbaDude:

    1 - don't have that problem/never noticed a delay
    2 - that's a DirecTV issue that affects all DirecTV branded receivers (not DTIVO)
    3 - don't have that problem
    4 - don't use autorecord, it's an annoying feature to me
    5 - don't have that problem
    6 - don't have that problem
    7 - don't use 3rd party remotes, but then again, D* is not expected to provide support for that - sounds like an issue with the 3rd party's implementation
    8 - don't have that problem

    The above applies to both of my units.

    Not sure as to the root of your particular problems, but it could be that you have hardware issues requiring a replacement
     
  4. Aug 3, 2007 #84 of 241
    Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

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    Ken,

    Thanks for the kind words. Keep in mind, the article posted is about how the folks right here @ DBSTalk.com came together to help bring improvements to the HR20. I wish you success with your HR20.
     
  5. Aug 3, 2007 #85 of 241
    BubbaDude

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    Say-what, are you an Oprah fan? I'm not describing my feelings or a set of personal problems, I'm describing the objective behavior of the HR 20. Numerous other people on this board have described the same behaviors.

    Your response is that you don't care about any of these problems because you've decided to like the HR20 no matter what. You're certainly free to do that, but don't try and paint the shortcomings of the HR20 as "Bubbadude's personal issues." That's childish and dishonest.
     
  6. Aug 3, 2007 #86 of 241
    MikeR7

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    Bubba Dude - I ditto the above.
     
  7. Aug 3, 2007 #87 of 241
    Jeremy W

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    That wasn't his response at all. He basically said, none of those things you listed affect me. And I have to agree with him. You list a delay of 1-3 seconds with trick plays, but I have never seen that on my HR20. Never. So what are people like me and say-what supposed to say? Are we supposed to agree with your assertion that that the HR20 is basically a POS, when our units have never displayed that problem? Are we supposed to agree with the people complaining about constant missed recordings, when ours have never even missed one?

    I don't see anyone saying that nobody has problems with their HR20. Clearly that's a completely inaccurate thing to say. But it seems like the people who have these problems simply cannot believe that there are people out there who don't. You think that we're just cheerleaders who are blind to the problems with our units. We're not. Have you ever thought about it in reverse? Maybe we're "cheerleaders" because our units never have problems...
     
  8. Aug 3, 2007 #88 of 241
    Alebob911

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    Ok I read most of the posts and have to say that it is amazing to me that grown adults ( i assume) have such a hard time staying on topic. This was just a write up about the first year of the HR 20 nothing more nothing less. The HR20 started out as a unit that needed a lot of work that should have been done before its release but because of the commitment of many volunteers including myself and the cooperation of D* the HR20 has been improved. Try getting that type of relationship with the cable company. As far as the write up, Thanks to all of the people that made this opportunity happen.
     
  9. Aug 3, 2007 #89 of 241
    Canis Lupus

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    Thank You. +1
     
  10. Aug 3, 2007 #90 of 241
    TBoneit

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    One time many years ago, Before Windows. I bought some software based on reviews in PC Magazine. Some functionality never was enabled despite upgrades. PC Mags response was it was a preliminary review based on the developers statements.

    Therefore I have stopped my PC Mag subscription and have never bought from the software vendor again. Now they are R.I.P. , Wonder why.

    How does this relate? If I had paid money for a HR20 as it was when it was released in all its rushed out the door glory I would have sent it back, cancelled D* and paid any penalties before staying a subscriber.

    Every time cable raised its rates I dropped another pay package, First Showtime, them Cinemax, then HBO and then started down tiering, Ended up at basic cable. Then I saw the adverts knocking satellite TV. Said self what are they afraid of?

    Looked at DirecTV and USSB(?) and went to Tops appliance city, now defunct, and bought two receivers with installation and subbed up.

    My next big change will be getting the H*** out of NJ, Why taxes and the way the government is run.
     
  11. Aug 3, 2007 #91 of 241
    BubbaDude

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    The Channels I Get bug affects everybody, so don't try and tell me you've never seen it or it isn't important. And don't try and tell me that you can press FF three times and see the screen changing with no delay. And don't try to tell me that your HR20 never fails to record a show that you've told it to record.

    You've decided that the bugs in the unit aren't important, and that's fine, but don't try and tell me there are no bugs.
     
  12. Aug 3, 2007 #92 of 241
    Earl Bonovich

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    Channels I Get Bug does appear on everyone's system... but it doesn't necessarily "affect" everyone... I personally don't use any auto-search recordings, and I know what channels I receive.... But it does need to be fixed, and it is not an HR20 "thing"... the entire DirecTV system's CIR/CIG functionality is disabled.

    FF Three Times, yes there is a pause... but then it starts to FF... we are not talking a 30s pause here... it is 1s, heck half the time I still hitting the 3rd button press and it is moving.
    Is that slight pause, really... "that" big of a deal?

    And with the last one... in what time frame?
    For the last 8 months (before the 1st of the year was the last time), my units have not failed to record a show that I have told it too...

    And if you want to say... but it did before...
    Well... my HR10-250 managed to miss a few because it was locked up, and I missed a full nights worth of recordings (including 24)...
     
  13. Aug 3, 2007 #93 of 241
    say-what

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    +1 & exactly.

    While I can see & acknowledge that others have had problems, that's not my experience and I can only grade the unit based on my experience. I'm not saying I don't care about your problems and that I like the HR20 even though I am secretly having the same chronic problems that you describe, I'm saying that I have not experienced those problems on either unit I have and therefore I like the HR20.
     
  14. Aug 3, 2007 #94 of 241
    jal

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    Well, these four pages of posts should tell us all something about the HR20. It disappointments many people. Although the thread was supposed to be about a year with the HR20, its turned into a thread about a year of frustration, disappointment for many, and clearly a DVR that still does not function as it should.

    No doubt many, including me, appreciate the CE process, and the resulting improvements, but to charge a monthly DVR fee and $299 for a "lease" fee, only to be alpha or beta testers certainly is not good p.r. for Directv.

    The reason folks keep bringing TIVO into the discussion is the for the vast majority, that was a product that worked, was highly rated, and easy to use. So, with that being said, Directv should go back to TIVO. The HR20 experiment has failed to produce a reliable DVR. A year is too long to eliminate material bugs.
     
  15. Aug 3, 2007 #95 of 241
    Jeremy W

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    It's not a bug, it's a feature that isn't available yet. I don't ever use Autorecords, so honestly not having Channels I Get working properly makes no difference to me. I have my Favorites list setup so I only see my channels in the guide, and that's all I really need. I can see how CIG is important to some people, but for me it's inconsequential.
    I never said there was no delay, I said that it's nowhere near a 1-3 second delay. Maybe a quarter second, half second at the most. If I were seeing a 1-3 second delay at this point, I'd get my HR20 replaced.
    I will tell you that my HR20 has never once failed to record a show that I've told it to record. Never. Once. From day one until today, it has recorded every single thing I've wanted. That is not an exaggeration, that is not "ignoring bugs," that is the plain fact.
    The only thing you listed that even applies to my box is CIG, and that's not a bug any more than missing DLB is a bug. Both are features that are unavailable, and both may or may not be important to you. Neither of them are important to me, and so they don't weigh into my opinion on the HR20. Why should they?
     
  16. Aug 3, 2007 #96 of 241
    BubbaDude

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    Right, Earl, there are people who don't care about the bugs, and there are people who've been trained by the HR20 not to ask it to anything that it can't do, I understand that, but I'm not one of them, I'm a new HR20 user and an old TiVo and Replay user.

    The only thing I'm trying to point out is that the HR20 is still a buggy device that doesn't live up to the claims DTV makes for it.

    And no amount user domestication or willful denial changes that fact.
     
  17. Aug 3, 2007 #97 of 241
    Rich

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    Have you tried swapping that DVR for a new or refurb? Sounds like a bad unit. I have 3 700s and they work as they should.

    Regarding third party remotes, I have tried them and I prefer to use the mote that comes with the unit. I almost bought a Harmony yesterday at Costco, but couldn't face learning something new.
     
  18. Aug 3, 2007 #98 of 241
    BubbaDude

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    How many people feel as Jeremy does that the CIG behavior of the HR20 is not a bug?
     
  19. Aug 3, 2007 #99 of 241
    BubbaDude

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    Every one of these bugs has been reported by numerous other people on this board, so I'm confident they're not unique to my unit. Thank you for your suggestion, however.
     
  20. Aug 3, 2007 #100 of 241
    Jeremy W

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    You are so full of yourself! I never used Wishlists on my Tivo god box either. I specifically pick out the stuff I want to record, always have and always will. The most control the DVR gets is with a Series Link/Season Pass. That's how I chose to use my Tivo, and that's how I continue to use my HR20.
     
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