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The DIRECTV Plus® HD DVR: A Look at the 1st Year

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Doug Brott, Aug 2, 2007.

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  1. Aug 3, 2007 #101 of 241
    Spanky_Partain

    Spanky_Partain Active Member

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    Sorry...
    What is CIG?
     
  2. Aug 3, 2007 #102 of 241
    Jeremy W

    Jeremy W Hall Of Fame

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    Channels I Get, aka Channels I Receive or CIR.
     
  3. Aug 3, 2007 #103 of 241
    Spanky_Partain

    Spanky_Partain Active Member

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    Hum, guess I don't miss it. :lol:
     
  4. Aug 3, 2007 #104 of 241
    litzdog911

    litzdog911 Well-Known Member

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    Maybe you should start another poll about this. It's a problem, but it's not an HR20-specific bug.
     
  5. Aug 3, 2007 #105 of 241
    Jeremy W

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    What? You mean you don't wake up every morning cursing the fact that it doesn't work? Stop lying to us!
     
  6. Aug 3, 2007 #106 of 241
    Spanky_Partain

    Spanky_Partain Active Member

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    It's not the DVR I curse in the morning when I wake up and it is not working! :lol:

    EDIT
    Sorry, what is the topic of this thread?
     
  7. Aug 3, 2007 #107 of 241
    bidger

    bidger Hall Of Fame

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    Why, would the fact that my HR20 records reliably f&$% up your agenda?
     
  8. Aug 3, 2007 #108 of 241
    bto4wd

    bto4wd Duplicate User (Account Closed)

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    But there are work arounds for non-DVR+ units. DTivos allow you to edit your CIG list. Why this hasn't come out for the HR20 is beyond me.
     
  9. Aug 3, 2007 #109 of 241
    BubbaDude

    BubbaDude AllStar

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    I'm pretty sure your HR20 works the same way mine does, it's our expectations that are different.
     
  10. Aug 3, 2007 #110 of 241
    Jeremy W

    Jeremy W Hall Of Fame

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    What does that even mean?
     
  11. Aug 3, 2007 #111 of 241
    Rich

    Rich DBSTalk Club DBSTalk Club

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    Since last November, I purchased the first 700 and immediately purchased the second 700. Got very disgusted with the problems I had with them, complained, and got a 700 free. Couple of weeks ago, I called up and asked for another free HR20 and received my first 100. Wouldn't record. Sent it back for a replacement. That had a loudly buzzing HD. Sent it back and got another 100 that couldn't receive a signal from any remote. Sent it back and got another 100 that my son has been using for a week or so and seems to be functioning correctly.

    1 out of 4 in a week is hard to believe, but the end result was worth the bother. If I were having the type of problems you are having, I would keep sending them back until I got units that work correctly. I have 3 700s and went thru close to 20 units to get 3 that function correctly. All 3 are hooked up to eSATAs and have never missed a scheduled recording.

    Call up D* and ask for a replacement. Might take a while to convince a CSR, but there is always the "won't boot up" statement (I have never had to resort to that, but have had several TiVos that would not get past the "Welcome" screen, which denotes a bad HD). If the replacement does not satisfy you, get another and another until you are happy.

    You sound just as justifiably frustrated as I did last November, but 16 or 17 700s and 4 100s later, I have to admit I am getting to trust the HR20s, but I will continue to back up "must see" programs on my TiVos for the next year or so.

    By the way, you can pretty much take Earl's answers and opinions to the bank. He's usually right on the button with his posts. He does get frustrated at times, but calms down quickly and doesn't seem to bear grudges against those who disagree with him, when he knows he is right. And VOS and bonScott are usually right too.
     
  12. Aug 3, 2007 #112 of 241
    Radio Enginerd

    Radio Enginerd New Member

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    Very nice work, Well Done!

    ----

    My 2 cents :)

    As I near the 10 month anniversary and 1,200 posts on DBSTalk (thank you Chris) I wanted to take a look back at my experiences with the HR20-700.

    I, like many, got my HR-20 in the late summer / early fall of 2006. I came from a Dish Network single tuner SD PVR501. I never owned or desired to own a Tivo and came to DirecTV on a recommendation from a friend and neighbor (PackFan909). I spent the first 30 days of HR-20 ownership thinking I had made a huge mistake. My Dish PVR501 was rock solid... why did I get rid of my PVR501 and leave Dish when it was a workhorse? I prayed and prayed my HR-20 would be as much of a workhorse as the R-15 I acquired with my DirecTV install.

    10 months later, I look back on the experience with fond memories. Not to insinuate the HR-20 is PERFECT but worlds apart from where we started. I now rely on my HR-20. I now pray and pray my R-15 will perform as well as my HR-20.

    I don't work for DirecTV, I don't work for DBSTalk. I'm just a guy that loves my HR-20.
     
  13. Aug 3, 2007 #113 of 241
    Rich

    Rich DBSTalk Club DBSTalk Club

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    I would think it is the hardware's inability (for whatever reason) to deal with the software, thus being a true "hardware" problem.
     
  14. Aug 3, 2007 #114 of 241
    cygnusloop

    cygnusloop Hall Of Fame

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    I agree. It's hard to separate hardware from software in many of these problems. Hardware components are built with certain tolerances. The tighter the tolerances, the more expensive the component. The looser the tolerances, the less expensive the components. Loose specs lead to variability in the hardware's behavior, which creates a more difficult job for the software. This can also account for some of the wildly varying experiences many have had with the HR20. As the software continues to get more fault tolerant, the boxes should begin to exhibit more uniform behavior.

    Even though I still have a very few, very specific issues, I really like my HR20, and congratulate all those that have given their time and contributed to the improvements we have seen over the last year. Well done.
     
  15. Aug 3, 2007 #115 of 241
    NorfolkBruh

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    Can I take this back to the reason for this THREAD? Very good synopsis! It's not about how great the HR20 is nor how horrible it is! It's not about DirecTV and using DBSTalk and D*s customers at guinea pigs (ALPHA/BETA testers). It's a synopsis of a year in the life of the HR20.

    Since I am one of those who have lurked the boards for quite a while and have had ZERO problems with either of my 700's AND was a first recipient of the HR10-250 in the Baltimore area (lawd the trials we endured!!) I appreciate this history of my 2 units.

    This won't help but I use my HR10's as my primary units (bedroom and home theater) and my HR20's in the dog's bedroom and the guest room. I find MY HR20 is GREAT for playing Bejeweled and that is the ONLY thing I use it for! 'Splains why I have NO probs doesn't it!!

    Brott, Earl, Milo, Hasan, Tom, et al THANK YOU FOR THE WORK YOU VOLUNTEER FOR all OF US! One day I will actually make this my primary unit but in the meantime LONG LIVE DBSTALK!
     
  16. Aug 3, 2007 #116 of 241
    BubbaDude

    BubbaDude AllStar

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    Dude, you just about caused a ruckus where I work, I laughed out loud reading this and now everybody wants to know that's so funny. Thanks for a good laugh.:lol:
     
  17. Aug 3, 2007 #117 of 241
    bto4wd

    bto4wd Duplicate User (Account Closed)

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    I find myself posting to this thread once again for a very good reason.

    This thread started off taking a look back at the HR20's first year. The posts and conversations since that point have pretty much summed up that first year. So in effect, this thread now does give a pretty accurate picture of what this past year was like. In terms of the HR20 and in terms of the personalities and opinions here on DBSTalk.
     
  18. Aug 3, 2007 #118 of 241
    NorfolkBruh

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    You're very welcome! :lol: Actually it's very true! Since I don't want to pay extra to cancel the HR20's at least the pooches and the guests can "say" they got to use the latest technology from their buddy the "First Adopter Extraordinaire!" :hurah:

    Oh... and Bejeweled is the B*O*M*B!

    Now... back the the purpose of this thread.... :grin:

     
  19. Aug 3, 2007 #119 of 241
    jamesflames

    jamesflames Cool Member

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    I agree. I myself had little "major" problems with my HR20. Pinky was there, my zip code wasn't cached, I had audio dropouts and trickplay wasn't as smooth as it should be but that was pretty much my only problems. Never, I repeat, never had to do a RBR. The only time I reset was the software reset to download CE's. I consider myself lucky.
     
  20. Aug 3, 2007 #120 of 241
    VLaslow

    VLaslow Active Member

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    Whomever convinced D* to use this group for testing and feedback deserves to be the "Business Person of the Year." It is just smart business. Earl and the senior management staff at D* have created something that others WILL follow. I'll enjoy reading about it in future management essays.

    Thanks for the reminders of what has been accomplished and what is left to do.
     
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