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The official "ask veryoldschool" thread

Discussion in 'DIRECTV Connected Home' started by Stuart Sweet, Jan 8, 2012.

  1. Vinny

    Vinny New Member

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    The power recycling didn't work with routher...I'll try the reset and get back to you.
     
  2. Vinny

    Vinny New Member

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    did the fac reset on router.

    all devices are seen by router...HR22 is connected via ethernet.

    Tversity still doesnt see HR22

    Media Share isn't available on HR22

    MRV not working.

    Any other advice, please
     
  3. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    I'm running out of ideas, so this might be a bit too far out there:

    Do you have a ethernet switch? If so how about using it instead of the router, and have all the receivers use their internal 169.xxx IPs?
    This is simply to focus on MRV for the time.
     
  4. Vinny

    Vinny New Member

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    No, i dont have an ethernet switch.

    I've been looking at the router and it sees everything.

    I am so fed up and lost at this point. I just don't understand how everything worked for years and now, just like that, no MRV.

    It's like the HR22 just doesn't want to be found.
     
  5. Vinny

    Vinny New Member

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    Thanks, hdtvfan....I can't tell you how many times I reran network setup. It always returns, unable to restart network services when i run it set to automatic. when I run it manually, it comes back with network services started, connectivity failed.

    The above goes for both HR's
     
  6. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Try swapping ports on the router.
     
  7. Vinny

    Vinny New Member

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    VOS...thanks for your help. Here's what I just did:

    Swapped ports.
    Powered down router then powered up.

    Went to network setup...noticed default ip address changed to 169.something.something. wouldnt connect.

    went to advanced setup...changed back to the original ip.

    connected to network.
    connected to internet

    got congratulations screen (as always)

    still no MRV.
     
  8. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    The fact that this receiver pulled a 169.xxx IP shows that it didn't find your router.
    Go back to resetting your network defaults and then do a reboot of the receiver.
    Check that the HR22 finds your router and the IP address that your router gives.

    The HR22 has the double ethernet ports, and this can cause problems as they have been known to swap which is the primary, and only the primary should be used.
     
  9. Vinny

    Vinny New Member

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    VOS..

    before i do the reset; i want you to know that the HR20 is showing a static ip address when i view it through the router. I don't know how i did that but i thought it should be dynamic??
     
  10. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Static comes from the minute you change networking under advanced.
    Resetting network defaults is the only way to have the receiver go back to DHCP, but if/when you go into the advanced setup and make a change, you're back to static.

    When you have networking issues, it's best to stay out of advanced to begin with.
    If you have receivers dropping off the MRV playlist, then static IPs outside of the router's DHCP range can help, but this doesn't look to be the problem you're dealing with right now, hence going back to defaults should help.
     
  11. Vinny

    Vinny New Member

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    so then i should go to the hr20 and do the same thing as the hr22. restore then reboot, right?
     
  12. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    If you only have two receivers, then you should reboot/reset defaults on both as either one could be causing this.
     
  13. Vinny

    Vinny New Member

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    OK...i just did the reset default to the HR20 as well.

    Both are rebooting.
     
  14. Vinny

    Vinny New Member

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    After reboot:

    HR22 came back and more info says its connected to both internet and network under ip 192.xxx.x.x Tversity doesnt see it. Windows network dosent see it.

    HR20 came back and more info says its connected to both internet and network under ip 192.xxx.x.x Tversity sees it. Windows network identifies it.
     
  15. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    First question: does MRV work?
     
  16. Vinny

    Vinny New Member

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    MRV does NOT work.

    Everything seems as it was.

    HR22 has no media share, does not show up in Tversity. IS connected to internet, YouTube and apps work.

    However, the HR20 still shows as a static ip address...BUT now the Name and Description shows in the Router. Before its name showed as the ip address. Now the name shows as DirectvHR20.
     
  17. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    I'm running out of ideas.

    It's hard to believe the HR22 can find the network, and the internet, but not find the HR20.

    It helps to have three receivers so you can find the "odd man out".
    Not having an ethernet switch limits testing too.
    DECA is so much easier to troubleshoot. :lol:
     
  18. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Since I've never seen this error:
    I'm starting to wonder if it's a sign of something being hosed in the receiver.

    What does the HR20 show?
     
  19. Vinny

    Vinny New Member

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    I can't tell you how much I appreciate your help.

    I think I'll be calling DTV tomorrow and upgrade to Genie. Its really what is the most practical for me. I just have 2 TVs hooked up so one HR34 and the new little box ( I don't remember the name) is the way to go.

    You're supposed to have this Friday night off...so, I think I'll call it a night.

    Thanks again for your help! If anything comes to you, please post.

    Vinny
     
  20. Vinny

    Vinny New Member

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    Oh....

    1 more thing. I did switch the ethernet cable behind the HR22 from the bottom to the top port.

    When this problem started it was in the bottom port. I didn't change it until today. Both ports allow internet and network connection.

    Should it be in the bottom port?
     

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