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"This showing was canceled because a broadcast update did not arrive in time. (13)

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by narrod, Dec 7, 2013.

  1. narrod

    narrod Godfather

    572
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    Jul 26, 2007
    This is what I see in history in place of "The Sound Of Music Live" program. Why?
     
  2. Diana C

    Diana C Hall Of Fame DBSTalk Club

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    Mar 30, 2007
    New Jersey
    This error has been seen a number of times over the last year or two, almost always in connection with live events. I've never seen anyone fully explain it, but it seems to be related to multiple updates of the program's metadata, which happens more commonly with a live event than a prerecorded one.
     
  3. narrod

    narrod Godfather

    572
    1
    Jul 26, 2007
    Just had it happen to "Stoker" on HBO at 8pm.
     
  4. Diana C

    Diana C Hall Of Fame DBSTalk Club

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    Mar 30, 2007
    New Jersey
    Have you made any changes to your installation? It has sometimes been associated with a mis-configured dish type. Otherwise, it is a symptom of some sort of guide error. As I noted, it has been seen on live events with no other problems, but when it happens on "regular" programming it almost always ends up being some sort of configuration or reception problem.
     
  5. narrod

    narrod Godfather

    572
    1
    Jul 26, 2007
    I upgraded to a Genie with three clients added to two existing HDDVRs several weeks ago. Prior to the upgrade I had 6 HDDVRs. My dish wasn't changed but Single Wire Multiplexing was installed. This never happened before that upgrade. Could it be connected?
     
  6. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    15,153
    546
    Dec 2, 2010
    Winters,...
    Could be.... but in the mean time, try flushing the Guide. To do so, perform two menu resets within a half hour. Note that on return, your Guide should be populated only for a few hours, and your To Do list may be blank. Give it time to rebuild fully, a day or so.
     
  7. narrod

    narrod Godfather

    572
    1
    Jul 26, 2007
    Worth a try. Doing the second reset now.
     

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